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Lab Support Technician Lead

4 months ago

Madison, United States SSM Health Full time

**It's more than a career, it's a calling.**

WI-SSM Health St. Mary's Hospital - Madison

**Worker Type**:
Regular

**Job Summary**:
Under direct supervision, supervises assignments within the laboratory and acts as a resource to Laboratory Support Technicians.

**Job Responsibilities and Requirements**:
PRIMARY RESPONSIBILITIES
- Schedules, plans, delegates and supervises assignments. Provides feedback during performance review process.
- Ensures daily workflow is completed following established procedures.
- Assists leadership on projects of medium complexity and size.
- May orient new staff.
- Performs the loading and unloading of lab specimens from automated and non-automated instrumentation, as well as perform various waived testing.
- Assists customers including answering phones and responding to customer inquiries.
- Assists laboratory staff in the daily operation of the lab by collecting, labeling, processing and preserving blood, urine and other specimens according to established laboratory procedures.
- Enters, accesses and executes lab orders in the appropriate laboratory and electronic medical record system.
- Assists pre-analytical laboratory staff with competency assessments.
- Cleans and maintains laboratory supplies and work area.
- May update statistical records, labels tubes, and schedules processing runs.
- May perform moderate complexity testing.
- May perform phlebotomy and/or waived testing.
- Identifies patients using two identifiers.
- Performs a variety of administrative and clerical duties including admission activities, insurance verification, order entry processing and medical record processing.
- Works in a constant state of alertness and safe manner.
- Performs other duties as assigned.

EDUCATION
- High School diploma/GED or 10 years of work experience.

EXPERIENCE
- Two years' experience as a Lab Support Technician

PHYSICAL REQUIREMENTS
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use/data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
- None

**Work Shift**:
7 On / 7 Off (United States of America)

**Job Type**:
Employee

**Department**:
3411000007 Phlebotomy

**Scheduled Weekly Hours**:
40
- SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_**_ _**_pregnancy, veteran status_**_, _**_or any other characteristic protected by applicable law. _Click here to learn more._