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Returns Associate

1 month ago

Spring, United States FLEO Full time

**Overview**:
As a Returns Specialist, you will be responsible for managing the returns process, ensuring a smooth and efficient experience for our customers. Your primary duties will include processing returns, providing exceptional customer service, and maintaining accurate records.

**Key Responsibilities**:
Process Returns: Efficiently handle the return of products, ensuring all items meet our return policy criteria.

Record Keeping: Maintain accurate records of all return transactions, updating customer accounts and inventory systems as needed.

Quality Control: Inspect returned items to ensure they are in acceptable condition and determine the appropriate course of action (restock, damage, etc.).

Reporting: Generate and analyze return reports to identify trends and areas for improvement.

**Qualifications**:
Interest in women's athletic apparel and e-commerce

Skills: Organizational skills, attention to detail

Technical Proficiency: Comfortable using e-commerce platforms and spreadsheets

Customer-Focused: A passion for providing excellent customer experiences

Location: FLEO HQ: 23903 Gosling Rd, Spring TX 77389

**Benefits**:
Competitive Pay: Hourly wage commensurate with experience.

Work-Life Balance: 2-3 days per week (16 hours)

Employee Discounts: Enjoy free apparel

**Job Types**: Part-time, Seasonal

Pay: $12.00 - $15.00 per hour

Expected hours: 16 - 20 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- No weekends

Application Question(s):

- Why do you want to work at FLEO?

**Language**:

- English (required)

Ability to Commute:

- Spring, TX 77389 (required)

Work Location: In person

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