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Front End Associate

1 month ago

Silver Spring, United States Safeway Full time

Overview:
We are seeking a detail-oriented and customer-focused individual to join our team as a Front End Associate. As a Front End Associate, you will be responsible for providing excellent customer service, processing transactions, and ensuring the smooth operation of the front end area.

**Duties**:

- Greet customers in a friendly and professional manner
- Process customer transactions accurately and efficiently using cash registers and point-of-sale (POS) systems
- Handle cash, credit, and debit card transactions
- Maintain knowledge of current sales promotions and assist customers with product inquiries
- Assist with stock replenishment and maintaining a clean and organized front end area
- Provide assistance to customers with returns, exchanges, and refunds
- Answer phone calls and direct inquiries to the appropriate department or staff member
- Demonstrate excellent phone etiquette when assisting customers over the phone

**Skills**:

- Strong understanding of retail math for accurate cash handling
- Experience operating cash registers and POS systems
- Knowledge of electronics sales is a plus
- Ability to effectively communicate in a bilingual setting is an asset
- Proven sales skills with the ability to upsell and cross-sell products
- Excellent phone etiquette and customer service skills
- Ability to work in a fast-paced environment while maintaining attention to detail

We offer competitive pay rates and opportunities for career growth within our organization. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.

**Job Type**: Part-time

Pay: From $16.70 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift

Work Location: In person

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