Member Experience Director

2 weeks ago

Tampa, United States Centre Club - Tampa Full time

**Member Experience Director at **Centre Club**:
At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong. Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal
- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.

**Job Summary**:
**Day To Day**:

- **Lead & supervise the Member Experience Department **- Project management, budgeting, staffing, hiring, and training of Member Experience Manager, Member Experience Coordinator, and ClubLife Concierge (dependent upon Club structure).
- **Strategy Building **- Responsible for the programming strategy at the Club built on quantitative Member data and qualitative feedback.
- **Revenue driver **- Works and directs revenue strategies across all Club departments.
- **Collaborative Ideation **- Be the catalyst that inspires and champions the social calendar ideation.
- **360 Planning **- Develop and ensure execution of relevant and engaging Member events and experiences and coordinate all aspects of event planning and execution.
- **Reporting & Insights **- Responsible for consistently gathering actionable Member feedback to evolve reoccurring events and inform future strategies. Successfully track, communicate, and report key KPIs for each Member event to ensure elevated and optimized programming and pre-and post-event P&L for all events.
- **New Member Management **- Responsible for engagement strategies and monitoring the Member Journey connects activities that drive revenue and increased spending.

**About You**:

- Experience of 3 - 5+ Years in Hospitality, Event Management, Marketing Communications, Premium Suites, or Customer Relations.
- Prefer experience in one or more of the following: membership associations, events, hospitality, sales, relationship management, marketing, food beverage operations, customer service, and/or fundraising.
- Experience with creating and implementing strategies that drive revenue and Club usage.
- Data and analytical thinker who leads strategy-based initiatives.
- Prior experience in leading teams or projects to successful outcomes is preferred.
- Undergraduate degree. Educational concentration in hospitality management, business, sports management, communications, journalism, public relations, or recreation.
- Advanced knowledge working with Microsoft Office Suite, CRM/Salesforce, Canva, Facebook, and Instagram platforms, and strong technical literacy with the ability to work in multiple systems.
- High energy, outgoing personality, and strong communicator. Creativity, attention to detail, strong organizational and time management skills.

**Compensation: $65,000 - $70,000 salary commensurate with experience; 10% Bonus Potential; Medical, Dental, Vision, 401k (no match); Club Perks
Have more questions? Check out our careers site for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

**_Invited is an Equal Employment Opportunity Employer & participates in E-Verify _**_. _
- This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as needed._

  • Director of Operations

    1 week ago

    Tampa, United States Fil Staffing LLC Full time

    Job DescriptionJob DescriptionDirector of OperationsClassification: Full-Time / Direct-HireFil Staffing is looking for a Director of Operations to work onsite to Tampa, FL. Organizational Overview and SummaryHealthcare is the fastest growing industry in the US creating $4.3T in healthcare related products and service revenue. Over 65% of the revenue is...

  • Director of Resident Experience

    2 weeks ago

    Tampa, United States Second Avenue Full time

    Job DescriptionJob DescriptionSecond Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue’s proprietary technology and exclusive relationships have allowed it to bring scale to...

  • Director of Food And Beverage

    Found in: Appcast US C2 - 12 hours ago

    Tampa, United States Tampa Palms Country Club Full time

    Company DescriptionTampa Palms Country Club is a luxurious oasis located in Tampa, Florida. Our club offers a championship 18-hole Arthur Hills-designed golf course, multiple restaurants, tennis courts, a heated pool, a fitness center, and a range of social events for the entire family. As part of the Invited Clubs family, members enjoy additional benefits...

  • Director of Food And Beverage

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Tampa, United States Tampa Palms Country Club Full time

    Company DescriptionTampa Palms Country Club is a luxurious oasis located in Tampa, Florida. Our club offers a championship 18-hole Arthur Hills-designed golf course, multiple restaurants, tennis courts, a heated pool, a fitness center, and a range of social events for the entire family. As part of the Invited Clubs family, members enjoy additional benefits...

  • Director of Food And Beverage

    18 hours ago

    Tampa, United States Tampa Palms Country Club Full time

    Company DescriptionTampa Palms Country Club is a luxurious oasis located in Tampa, Florida. Our club offers a championship 18-hole Arthur Hills-designed golf course, multiple restaurants, tennis courts, a heated pool, a fitness center, and a range of social events for the entire family. As part of the Invited Clubs family, members enjoy additional benefits...

  • Director Call Center

    1 week ago

    Tampa, United States Marpai Health Full time

    Job DescriptionJob DescriptionThe Director Call Center reports to the Vice President Operations and is responsible for overseeing all layers within the Customer Service department.  The Director Call Center is responsible for ensuring that Marpai Call Center meets all objectives and key results (OKRs).  The Director is responsible for ensuring call center...

  • Executive Director

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Tampa, United States Florida Technical College Full time

    Reporting to the President of NUC University- Florida Technical College, the Executive Director is the executive that has overall strategic and operational responsibility for the staff, programs, performance, budget controls, financial requirements and execution of the mission and goals. The Executive Director provides day-to-day management for the School...

  • Executive Director

    2 weeks ago

    Tampa, United States Florida Technical College Full time

    Reporting to the President of NUC University- Florida Technical College, the Executive Director is the executive that has overall strategic and operational responsibility for the staff, programs, performance, budget controls, financial requirements and execution of the mission and goals. The Executive Director provides day-to-day management for the School...

  • Executive Director

    2 weeks ago

    Tampa, United States Florida Technical College Full time

    Job DescriptionJob DescriptionReporting to the President of Florida Technical College, the Executive Director is the executive that has overall strategic and operational responsibility for the staff, programs, performance, budget controls, financial requirements and execution of the mission and goals. The Executive Director provides day-to-day management for...

  • Director of Operations

    2 days ago

    Tampa, United States Specialty Restaurants Full time

    The Whiskey Joe's Team is growing! Whiskey Joe's has shared its unique waterfront dining experience at our various locations in Florida since 1985. We are able to provide a one-of-a-kind beachfront experience with the help of amazing team members lik Operations, Director, Operation, Hospitality, Manufacturing, Management

  • HR Director II

    1 week ago

    Tampa, United States Republic National Distributing Company Full time

    RNDC is looking for talented, organized and empathetic individuals to administer policies relating to all phases of human resources activity by performing duties personally or through subordinate team members. In this role, you will HR Consulting: Wo Director, HR, Staffing, Area Manager, Management, Administrative

  • Collections - Member Care Advocate

    6 hours ago

    Tampa, United States Trax Credit Union Full time

    Job DescriptionJob DescriptionTrax Credit Union is currently seeking a dedicated Member Care Advocate to join our dynamic team. In this critical role, you'll leverage your expertise to analyze member payment records and their relationship with our Credit Union. Your key goal will be to devise effective strategies for resolving delinquencies.As an ideal...

  • Director of Corporate Partnerships

    5 days ago

    Tampa, United States The Catholic Diocese of St. Petersburg Full time

    **CRISTO REY TAMPA SALESIAN HIGH SCHOOL** **Job Title: Director of Corporate Partnerships** **Reports To**:Vice President of Corporate Work Study **FTE/Classification**:Full-time, exempt Cristo Rey Tampa Salesian High School is a Catholic, college-preparatory high school and corporate work study program serving students from families of limited economic...

  • Director, Claims Operations

    1 day ago

    Tampa, United States USAA Full time

    **Why USAA?**: Let’s do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great...

  • Director, Total Rewards

    1 week ago

    Tampa, United States QualaWash Full time

    Job Description Job Description Director of Total Rewards & HR Technology The Director of Total Rewards & HR Technology leads the company’s global efforts in the areas of benefits, wellness, compensation, HR analytics and HRIS management. This high-impact role will be responsible for analyzing, designing, implementing, and administering programs designed...

  • Event Staff Member

    Found in: Talent US C2 - 1 week ago

    Tampa, United States EXP Full time

    At EXP, we’re driven to provide innovative solutions for the world’s built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world’s most complex challenges. Here, you join a team that leverages differences,...

  • Event Staff Member

    1 week ago

    Tampa, United States EXP Full time

    Job Description At EXP, we're driven to provide innovative solutions for the world's built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world's most complex challenges. Here, you join a team that leverages differences,...

  • Director, Total Rewards

    2 weeks ago

    Tampa, United States Qualawash Full time

    Job DescriptionJob DescriptionDirector of Total Rewards & HR TechnologyThe Director of Total Rewards & HR Technology leads the company’s global efforts in the areas of benefits, wellness, compensation, HR analytics and HRIS management. This high-impact role will be responsible for analyzing, designing, implementing, and administering programs designed to...

  • Advisory Board Member for Sunrise Community Inc.

    Found in: Lensa US P 2 C2 - 1 week ago

    Tampa, United States CareerBuilder Full time

    Sunrise Community has provided person centered and innovative services to people with intellectual and physical disabilities such as autism, cerebral palsy, Down syndrome, Prader-Willi syndrome and spina-bifida, enabling them to achieve higher levels of independence and autonomy. Since the organizations inception in 1965 we have expanded from providing...

  • Advisory Board Member for Sunrise Community Inc.

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Tampa, United States The Women's Exchange Full time

    Sunrise Community has provided person centered and innovative services to people with intellectual and physical disabilities such as autism, cerebral palsy, Down syndrome, Prader-Willi syndrome and spina-bifida, enabling them to achieve higher levels of independence and autonomy. Since the organization’s inception in 1965 we have expanded from providing...