Program Analyst

3 weeks ago

Washington, United States National Museum of the American Indian Full time

**Description**:
**OPEN DATE: April 29, 2024**

**CLOSING DATE: May 17, 2024**

**POSITION TYPE: Trust Fund**

**APPOINTMENT TYPE: Temporary Not to Exceed Two (2) Years (possible extension)**

**SCHEDULE: Full Time**

**DUTY LOCATION: Washington, DC**

**Position sensitivity and risk**:Non-sensitive (NS)/Low Risk

**Open to all qualified applicants**

**What are Trust Fund Positions?**

Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program and may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care).

***

**Conditions of Employment**
- Pass Pre-employment Background Check and Subsequent Background Investigation for position designated as low risk.
- Complete a Probationary Period
- Maintain a Bank Account for Direct Deposit/Electronic Transfer.
- Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

**OVERVIEW**:
Come join a mission driven institution and be a central contributor to the Smithsonian’s National Museum of the American Indian (NMAI) The NMAI is committed to advancing knowledge and understanding of the Native cultures of the Western Hemisphere past, present, and future, in consultation, collaboration, and cooperation with Natives, knowledge and understanding of Native cultures, including art, history, and language, and through partnership with Native people and others. The NMAI seeks a** Program Analyst** in the museum’s Executive Planning Office. The position is located at the NMAI’s museum on the National Mall in Washington, DC.

The NMAI’s Executive Planning Office (EPO) is responsible for the Museum’s planning and operations by implementing a systematic process for strategic decision-making and project management. EPO is comprised of staff with unique skills, knowledge, and experience in the principles of project management, evaluation, intellectual property and process with the more complex and high-profile museum projects being assigned to these individuals.

The position of Program Analyst is responsible for evaluating and analyzing audience feedback so management can make improvements in the audience development and engagement program based upon informed decisions. The incumbent works with staff and senior leadership to provide research, analysis, and evaluation for NMAI critical program area to inform and guide audience development and engagement. This includes overseeing data collection, analysis, and evaluation; reporting findings; and making recommendations for programs, policies, and processes.

The Smithsonian Institution is an equal opportunity employer.

**DUTIES AND RESPONSIBILITIES**:

- Performs research and conducts studies on audience development and engagement. Analyzes and evaluates the effectiveness of the museum’s audience development and engagement program and projects.
- Conducts seminars, webinars, and effect collaborative efforts. Evaluates and assesses audience feedback and provides valid, relevant data and information so management can make improvements based upon informed decisions.
- Collaborates with individuals engaged in programming related to audience research, development, and engagement goals and serves as the leader and member of project teams.
- Analyzes or oversees the analysis of research and evaluation data that help to improve audience development and engagement and contributes to understanding goals, issues, obstacles, opportunities, operating environment, and other aspects of operations, programs, and projects.
- Responsible for data collection, analysis, writing, and producing a variety of reports. Develops strategy for long-term management of studies and results for ongoing research and usefulness.
- Documents and evaluates projects to identify relevant variables that contribute to success and failure and helps to establish goals for specific performance measurements around audience feedback.
- Manages audience development and engagement research projects, directs project teams, serves as a senior specialist who develops and frames problems; mines relevant data (the process of using computers and automation to search large sets of data); analyzes issues; and develops options or recommendati

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