Salesforce Marketing Cloud Admin

3 weeks ago

Sunnyvale, United States VEAH Consulting Services Pvt. Ltd. Full time

**Key responsibilities**:"This role is 60% SF Marketing Cloud Admin, 40% SF Marketing Cloud BA. Need to have a very strong technical and communication skills.

**Responsibilities**:

- Administers Salesforce Marketing Cloud setup, installed packages, permissions
- Documents processes, automations, journey builds, and all other Salesforce Marketing Cloud projects
- Collaborate with internal team to understand stakeholder requirements, and help validate business requirements
- Build automations, journeys, CloudPages, and dynamic content that span multiple communications channels based on technical requirements provided by Architect
- Maintain Custom Preference Center
- Keep up to date with Privacy Laws and ensure best practices are followed
- Prepares reports using SQL and/or Datorama
- Have a deep understanding of the business and marketing KPIs to track
- Train and support end-users on Marketing Cloud
- Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction. Look for ways to automate manual processes and increase self-service capabilities. Troubleshoot any issues with Marketing Cloud.

**Required Experience and Qualifications**:

- Experience in Salesforce Marketing Cloud
- Experience with SQL- Bachelor s Degree in Computer Science, Engineering, or related field of studies
- Knowledge of Salesforce products and their functionalities
- Salesforce Marketing Cloud Certifications
- Proficiency in creating Salesforce profiles, allocating roles, and managing access"

Pay: $90,000.00 - $135,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Vision insurance

Experience level:

- 10 years
- 8 years

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Salesforce Marketing Cloud: 8 years (preferred)
- System administration: 8 years (preferred)
- Business analysis: 8 years (preferred)
- SQL: 8 years (preferred)

Work Location: On the road

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