Village Program Clinical Manager

6 days ago

Tucson, United States The Ranch Estates of Tucson Full time

**Full Time - Tuesday through Saturday**
- **Hourly Wage based on experience. Speak with the Wellness Director, Danielle Lindsley for details.**

**Summary of Duties**:
The Village Program Clinical Manager (LPN preferred but not required) serves as the clinical manager in charge for the Memory Care neighborhood (Village Program). As the clinical leader in Memory Care, The Village Program Clinical Manager coordinates resident care, designates tasks, and assignments to Resident Care Assistants (RCAs) and Medication Technicians (MTs) and monitors the overall functioning of the Memory Care neighborhood. They are responsible for resident clinical and care decisions in the absence of the Executive Director and Wellness Director. This position reports to the Wellness Director.

**Essential Functions**:

- Keeps Village Program philosophy at the core of all planning and implementation of activities and care for the residents.
- Plans and delegates work assignments assuring effective shift coverage; Coordinates care by completing evaluations and care plans for the resident care associates and medication technicians to follow.
- Participates in and supervises the delivery of personal care to residents.
- In collaboration with The Village Program Life Enrichment Manager, ensures the resident care associates and medication technicians are participating and leading Village Program resident activities as assigned.
- Maintains open communication with resident families, ensuring they are informed about the residents’ condition.
- Ensures all residents’ personal hygiene supplies are stored properly.
- Implements the service plans and collects data regarding the health status of memory care residents.
- Participate in resident care conferences and other community meetings as assigned.
- Acts as team leader memory care; Coaches and counsels resident care associates and medication technicians regarding care practices and standards; Follows proper disciplinary procedures if RCAs/MTs are not following policies and procedures; Writes coaching/counseling and disciplinary documentation, as reviewed by the Wellness Director and/or Executive Director.
- Always maintains professional demeanor when interacting with residents and families.
- Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.
- Reports any suspected or witnessed instances of verbal, mental, or physical abuse to Wellness Director and takes appropriate action.
- Administers medications according to the physician order on the medication administration record (MAR).
- Documents medications administered on the MAR in accordance with company policy; Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate.
- Conducts medication cart and chart audits.
- Conducts change of shift report with oncoming/outgoing shift personnel.
- Maintains security of medication cart and narcotic keys during entire shift; Conducts and ensures narcotic counts are being conducted at the beginning and end of every shift in accordance with company policies and procedures.
- Transcribes physician orders, reviews MAR’s for accuracy, and notifies pharmacy of changes.
- Responds to emergencies in a prompt, calm manner.
- Must be willing work weekends and special events, outside of normal working hours when necessary.
- Participate in an on-call rotation for staffing and care needs; Responsible for finding coverage for open shifts when rotating on-call for staffing.
- Will support the entire community clinical emergencies and evaluations when the Wellness Director is out of the community.
- Orients and assists with on-the-job training of new associates and participates in evaluation of knowledge, skills, and abilities of associates on his/her shift; Reports findings to Wellness Director.
- Monitors e-call system equipment to ensure proper working condition and caregiver response to e-call to assure timely assistance.
- Monitors and maintains resident charts; Reports significant changes in a resident’s condition to the Wellness Director, physician and responsible party and documents in the resident’s chart all observations, follow through and any new orders/instructions from the physician.
- Ensures the resident care associates and medication technicians are current with their e-learning and state required education.
- Understands and uses Centers for Disease Control and Prevention Standard Precautions, OSHA's Occupational Exposure to Bloodborne Pathogens, and other safety rules. - Operates designated medical equipment, copy, scan, and fax machines and telephone.
- Documents and reports resident incidents as required by Arizona state regulations.
- Performs other duties as assigned by Wellness Director.

Grace Management is an equal opportunity employer to all regardless of race, color, age, origin, disability, history of disability, ancestry, gender, religion, marital status, s

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