Medical Office Receptionist

3 weeks ago


Wilmington, United States Delaware Back Pain & Sports Rehabilitation Centers Full time

Delaware Back Pain & Sports Rehabilitation Centers is currently seeking well-spoken and responsible **Medical Front Office Receptionist/Medical Assistant **responsible for administrative support for the office as well as assisting our healthcare providers with patient care in our Wilmington location.

**Job Type**: Full Time, 40 hours/wk

Comprehensive benefits plans are available (after an introductory period) including, but not limited to, health/dental coverage, 401(k), PTO, as well as a variety of ancillary plans/benefits.

**Location**: Wilmington, DE (Personal transportation is required)

Delaware Back Pain & Rehabilitation Centers is a multi-disciplinary medical practice, which has been serving the community for over 38 years. Our doctors specialize in Physical Medicine & Rehabilitation, Interventional Pain Management, Psychology, Chiropractic Care & Rehabilitation. Our practice currently has 8 locations, a Central Billing Office.

Our Front Desk Staff/Medical Assistants are an integral part of a multi-tasking team who are well organized, detail oriented, and work in a fun and professional environment who help to create a positive experience for our patients.

**Position Responsibilities/Duties**
- Greets patients and escorts patient to exam room
- Takes and records patient vitals and updated patient information
- Prepare patients for exams, as needed
- Collect samples for drug screening
- Facilitates patient flow within electronic systems (check in/out, schedule appointments, etc)
- Collect and post co-pays, and retail sales
- Documents all patient activity utilizing workflow guidelines
- Conducts insurance verification (as needed)
- Discharges the patient from office with appropriate information and documentation
- Assists with patient prescriptions
- Assists with cleaning exam rooms
- Maintains supplies within exam rooms and stock room
- Special projects/tasks as assigned
- May require travel to other locations, as needed for coverage
- Perform other related duties as assigned

**Job Requirements**
- Medical Assistant Certification preferred, but not required as on-site training is available.
- High School Diploma or equivalent
- Proficient in Electronic Health Records (EHR)
- Knowledgeable in Insurance verification
- Knowledge and adherence to HIPAA and safety guidelines
- Ability to contribute to positive team environment
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Software
- Proficient keyboarding skills (35+wpm)
- Exceptional organization, inter-personal, and time management skill
- Bilingual (Spanish) Preferred but not required.

Pay: From $16.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off

Healthcare setting:

- Outpatient
- Private practice

Medical specialties:

- Pain Medicine
- Physical & Rehabilitation Medicine
- Sports Medicine

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)

Work Location: In person


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