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Receptionist

4 months ago

Wilmington, United States Foulk Living Full time

Foulk Living is looking for a part-time receptionist to manage our front desk Tuesdays and Thursdays, as well as every other weekend. Weekday hours will be 4pm-8pm and the weekend hours shifts will rotate: 8am-2pm and 2pm-8pm every other weekend.

As a receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

**Responsibilities**
- Greet and welcome guests as soon as they arrive at the office
- Screen all visitors and staff upon them entering the facility
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Update calendars and schedule meetings
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

**Skills**
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Education: High school diploma or higher

**Job Type**: Part-time

Pay: $16.00 - $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday
- Rotating weekends

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer service: 1 year (required)
- front desk or receptionist: 1 year (required)

Work Location: In person