Customer Service Representative

4 weeks ago


Miami, United States SIMPLY PAK LLC Full time

**A CAREER IN A GROWING INDUSTRY WHERE YOU BUILD RELATIONSHIPS AND MAKE A DIFFERENCE WE HAVE AN IMMEDIATE OPENING **

Territory: Miami Dade and Broward County

**POSITION RESPONSIBILITIES**:

- MUST BE FLUENT IN ENGLISH AND SPANISH

RESPONSIBILITIES
- Answer all incoming concerns/needs from all customers
- Key pick-up request, Handle transportation/routing on delivery questions
- Process will-call orders
- Provide customers with invoice copies.
- Process credits
- Maintaining Call list
- Monitor orders before the cut-off
- Communicate regularly with the coworkers and customers.
- Perform other duties as directed by Supervisor

**REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE**:

- Prior customer service experience is a plus.
- Strong interpersonal, verbal and written communication skills including influencing and negotiating are a plus.
- Ability to build and maintain positive relationships with people at all levels.
- Ability to perform quality work in an organized manner.
- General computer knowledge including Word and Excel.

**COMPENSATION**:

- $16-20 per hour.

**Company phone will be provided.**

Simply Pak is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We are a Drug Free Workplace.

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Language**:

- Spanish (required)
- English (required)

Work Location: Miami Area

Pay: $17.00 - $18.00 per hour

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday

Work Location: On the road



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