Facilities Coordinator/customer Service/admin
4 weeks ago
**JOB SUMMARY**:
- The purpose of this position is to provide assistance to the facility management team to ensure the successful competition of client facility needs.
- Individual will act as the "go to" person for site, customer service personality needed, client facing all day in this role
- Being the guide for the facility - Responsible for onboarding activities, greeting clients face to face, Badge intake, showing client around
- Admin functions of the site and how it functions/ownership - Facilitate meeting processes, involvement in meeting planning and organizing
- Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.
- Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors. Communicates work orders to technicians and assists management in resolving problems.
- Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
- Maintains files on work orders, proposals, and department files.
- Creates vendor files and checks accuracy on completed paperwork submitted by vendors.
- Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
- Assists with the inspections on the facility campus.
- Assist with process and procedure training.
- Other duties may be assigned.
**EDUCATION and EXPERIENCE**:
Years’ Experience Required: 1+
High School Diploma
**Job Type**: Contract
Pay: From $17.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
- In-person
Work Location: In person
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