Vice President Human Resources, Retail

4 weeks ago

New York, United States Ascend Wellness Holdings Full time

**Location**: Remote with the ability to travel routinely within our seven-state footprint (IL, MA, MD, MI, NJ, OH and PA) and to attend key meetings. Ideally residing within one of our dispensary markets, travel is approximately 40-50%.

**Primary Responsibilities**
- Serve as a trusted advisor and partner to the Chief People Officer as a key leader in the Human Resources organization.
- Foster trusted relationships at all levels of the organization by modeling the highest standards of integrity, confidentiality and professionalism.
- Collaborate with leadership to define the Retail strategy and goals and identify ways to drive the strategy through people operations and talent management.
- Partner with Retail leadership on all aspects of Human Resources operational functions including but not limited to: workforce planning, performance management, employee development, workplace policies, associate relations, union relations, engagement, safety and recognition programs.
- Coach and mentor HR staff including all aspects of the employee lifecycle (hiring, managing performance, goal-setting, career-pathing/promotions, coaching/development, etc.).
- Assure Retail compensation is aligned with AWH's compensation structures, pay practices and market factors.
- Develop, recommend and implement HR policies and procedures assuring buy-in from leadership and consistency in the organization.
- Serve as a champion for culture and people to drive performance, engagement and associate development.
- Oversee a team of HR business partners responsible for assuring successful, routine partnership and processes including:

- Annual performance reviews and goal-setting process
- Learning & Development initiatives
- Benefits administration and open enrollment
- Maintaining records, associate files, badging processes, and reports, policies, and procedures to effect continual improvements in efficiency
- Participation in Retail staff meetings, company-wide meetings and HR meetings
- Employee communications, culture and diversity initiatives and recognition programs
- Proactive recruitment and new employee onboarding and retention programs
- New store opening people planning activities
- Compensation rewards including incentive programs, annual merit and promotions
- Positive and productive employee relations to monitor employee concerns and address issues, conduct investigations, administer the progressive discipline process and recommend opportunities for improvement
- Maintaining accurate and complete employee records
- HR compliance activities
- Manage and monitor key performance indicators for Retail operations (e.g. turnover, internal promotion rates, productivity) and recommend/drive programs to improve KPI results.
- Identify workforce trends and recommend opportunities for improvement.
- Collaborate with HR peers to identify opportunities within our talent management programs/processes, partner with appropriate functional leaders across the HR team to continuously improve Talent Acquisition, Total Rewards, Learning and Development, Employee Relations and Communications.
- Provide support and guidance to HR staff, Retail management, and other staff when complex, specialized, and sensitive matters arise including providing reasonable accommodations, managing leaves of absence, navigating areas of risk, etc.
- Establish and maintain positive relationships with our union partners to facilitate productive outcomes and stay abreast of developments in union environments.
- Partner with Environmental Health and Safety and Compliance to assure effectiveness of employee safety programs and protocols.
- Contribute to strategic planning efforts as well as annual planning initiatives including headcount planning, new program development and budgeting.
- Partner with the CPO and HR leaders on monthly business review presentations and reporting.
- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; review policies and recommend changes to maintain compliance.
- Other duties as assigned.

**Requirements**:

- Bachelor's degree in Human Resources, Business, or related discipline. Master's degree preferred
- Human Resources professional certification highly desired (PHR, SPHR, SHRM-CP, SHRM-SCP)
- 10+ years of progressive leadership experience in Human Resources management, 5+ years in a retail environment preferred
- Experience successfully leading and managing an HR team across multiple states; possesses strong coaching and mentorship abilities to develop the team
- Union experience preferred
- Must operate at both strategic and tactical levels
- Financial and analytical acumen to manage the annual budget, make data-driven decisions, identify workforce trends and present recommendations with sound data to support
- Ability to b

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