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Hotel Front Desk Clerk

3 months ago

Mesa, United States SureStay Plus by Best Western Full time

Overview:
**Duties**:

- Greet guests and provide them with outstanding customer service
- Check guests in and out of the hotel
- Answer phone calls and direct them appropriately
- Assist guests with inquiries and provide information about hotel services
- Handle guest requests and resolve any issues promptly
- Maintain a tidy and organized front desk area

**Experience**:

- Previous experience in guest services or hospitality preferred
- Familiarity with hotel management systems is a plus
- Excellent phone etiquette and communication skills
- Ability to speak multiple languages is advantageous
- Strong guest relations skills

This position offers the opportunity to work in a dynamic hospitality environment, interact with guests from diverse backgrounds, and be part of a dedicated team committed to delivering exceptional service.

**Job Types**: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Evening shift
- Night shift

Work setting:

- In-person

**Experience**:

- Hotel experience: 2 years (preferred)

Ability to Commute:

- Mesa, AZ 85206 (required)

Ability to Relocate:

- Mesa, AZ 85206: Relocate before starting work (preferred)

Work Location: In person