Customer Service Representative

5 days ago

Blue Bell, United States HUB International Full time

HUB International Limited (“HUB”) is the 5th largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 750 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

We are currently seeking a Customer Service Representative to join our Commercial Lines group in the Blue Bell, PA office. This position will service existing accounts and coordinate account activity as well as evaluate existing coverages and make recommendations as needed.

**Specific responsibilities include**:
Requesting and following-up on routine policy changes

Receive, review, bill and forward invoices, endorsements, audits and other documents as necessary

Requesting loss runs and preparing loss summaries

Preparing summaries/ schedules of insurance

Rating with on-Line carrier as needed

Supporting Account Managers and Account Executives with providing client service to commercial accounts

Assisting Account Managers with updating insurance renewal proposals Issuing Certificates of Insurance and other Evidence of Coverage documents as needed

Maintaining accurate data in agency management system

4-year college degree or equivalent work experience

Prior office experience

Ability to establish and maintain relationships with co-workers, clients and carriers

Excellent written and verbal communication skills

Superb attention to detail and strong organization skills

Ability to manage multiple responsibilities in a deadline driven environment

Proven ability to work independently and collaboratively with a team

Proficiency with Microsoft Office; experience with EPIC a plus

Interest in obtaining P&C License

Department Account Management & Service

**Required Experience**: 1-2 years of relevant experience

**Required Travel**: Negligible

**Required Education**: High school or equivalent

EEOAA Policy

E-Verify Program

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

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