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Program Development Associate Manager

1 month ago

Warsaw, United States Zimmer US, Inc. Full time

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.

**What You Can Expect**:
Zimmer Biomet is a global medical technology leader. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.

The ROSA Program Development Associate Manager builds successful programs by aligning with key Hospital and Facility stakeholders (including surgeons, OR and other facility staff as necessary), ROSA Capital sales colleagues, ROSA Program Development Managers and local implant teams to onboard and subsequently drive system utilization with the ROSA One Cranial Platform.

**How You'll Create Impact**:

- Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA system
- Using available tools/resources/materials, develop support plans with hospital administrators, surgeons, and staff to launch, promote, and develop robotic programs
- During periodic ROSA Program Review meetings with hospital administration and surgeons, provide relevant data and analysis to drive feedback and recommendations aimed at helping the hospital meet its established goals
- Provide on site support for product demonstrations and educational initiatives to build local and regional market awareness
- Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSATM system
- Perform new system installations, preventative maintenance, and troubleshooting and repair for installed ROSATM systems following established processes
- Follow all internal communication and documentation policies (QA)
- Responsible for key administration duties
- Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances
- Facilitate training of new employees in the Program Development role
- Attend product trade shows and annual trainings as required
- Provides support for MedEd events as required

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

**What Makes You Stand Out**:

- Proven track record of achieving strong results
- Strong interpersonal and communication skills
- Strong presentation and demonstration skills

**Your Background**:

- B.S. in Engineering or M.S/Ph.D in Neuro or Biological Science
- 3 - 5 years experience of field support, engineering, or other customer facing function preferably with a medical device company
- Excellent communication, organizational and customer relation skills
- Ability to work without specific direction on daily activities
- Ability to determine one’s own schedule based on business needs

**Travel Expectations**:

- Up to 80%

EOE/M/F/Vet/Disability

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