Catering and Event Producer
2 weeks ago
GENERAL PURPOSE OF JOB
A Catering & Event Producer is responsible for assisting with all aspects of event planning, management, and execution, servicing social and corporate clients throughout Southern California in support of the Catering & Event Production Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Uphold the high standards of 24 Carrots’ handbook and
- Represent and uphold the 24 Carrots core values: Trustworthiness, Collaboration, Service Excellence and Dedication
- Assist with the planning and management of all aspects of events from contract signing through event execution and completion
- Provide excellent customer service and expertise to clients, supporting them throughout the planning process, day-of at their event as needed, and following the event ensuring customer satisfaction and retention
- Work with clients to gather all necessary information to ensure event setup & execution details are accurate and all information is efficiently communicated to the staff
- Communicate and distribute event information to appropriate internal staff and managers, working directly with all other departments to ensure all event details are accounted for
- Process correspondence (internal & external), proposals, contracts, and BEOs accurately, and in a timely manner
- Conduct in‐house tastings, as needed, for social/wedding/corporate events after event booking
- Conduct detailing meetings, as needed, for larger detailed events
- Attend site visits with the Catering & Event Production Manager, creating space plans/event layouts when necessary
- Manage outsourced vendor services for events, including placing/confirming orders, communicating event details, directing on-site as needed, and processing invoices in a timely
- Assist with on-site execution of events, as needed, from installation, delivery, and setup through dinner service, and on occasion through to event conclusion.
- Work with a sense of urgency and duty to actively complete work assignments with detail, accuracy, and a focus on the customer experience.
- Develop and maintain relationships with industry partners & outside
- Attend weekly sales team and weekly BEO review
- Other duties as assigned by the Catering & Event Production Manager
SUPERVISORY RESPONSIBILITIES
Indirectly supervise onsite staff, as needed. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include planning, assigning, and directing onsite work, addressing complaints, and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Professional, enthusiastic, responsible, and dependable team player
- Highly organized with meticulous attention to detail
- Can work well under pressure
- Excellent verbal and written communication skills with the ability to prepare and deliver clear, concise reports and presentations that are understandable by the target audience
- Project management experience with the ability to manage on-going multiple priorities
- Exceptional customer service skills
- Self‐motivated, takes initiative and willing to acquire new skills
- Willingness to work in a collaborative environment with co‐workers from diverse technical backgrounds
- Ability to plan, service and supervise a variety of events with the assistance and cooperation of other staff members
- Ability to anticipate equipment and other logístical needs for individual events
- Proven ability to deal in a professional and cordial manner with the public attending events
- Ability to quickly identify and resolve problems
- Ability to function independently and intuitively in a fast-paced environment
- Strong logic and reasoning skills to identify strengths and weakness of alternative solutions and approaches to issues as they arise
- Ability to exercise sound judgement and make proper decisions in handling incidents at all types of events.
- Ability to compile and maintain records pertaining to
- Ability to manage confidential information and maintain its integrity
- High level of personal hygiene
- Current California Food Handler’s card required
- Local travel is required
EDUCATION AND/OR EXPERIENCE
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- College degree in Business Administration, Marketing, Management, Hospitality or another business-related field. Bachelor’s degree preferred.
- Minimum 2 years of experience within the hospitality industry that includes quantifiable success in an event planning and/or production role.
- Basic knowledge of catering, event coordination and operations, including pre‐event planning, vendor management, on-site logistics an
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