Program Manager Quality Improvmnt

3 weeks ago

Newport Beach, United States Hoag Memorial Hospital Presbyterian Full time

**Salary Range**: $53.8200 - $88.7600 /hour. Actual compensation may vary based on geographic location, work experience, skill level, and education.

**Job Summary**

The Program Manager Performance/Quality Improvement is responsible for the advanced planning and analytical consulting to the administrative and managerial staff of the department to ensure that the projects and priorities of continuous improvement are carried out to completion.

The Program Manager is also responsible for establishing and continuing effective operational improvement efforts to ensure the development and growth are both efficient, effective, and established on sound processes. Interacts daily with leaders, to identify, define and manage opportunities to improve strategic, financial and operation performance for continuous improvement while helping create a strategic approach to produce and establish extraordinary improvement as a foundation for continued growth.

The responsibilities of this role are to rally the leaders in a spirit of continuous improvement and energize the continued rapid growth and expansion, tracking department formation, leading programs and projects, helping to organize and lead efforts for improvement and growth.

**Quality Management**:
**Education and Experience**
- Bachelor’s degree in Industrial Engineering, Business/Healthcare Administration, Life Sciences or equivalent Medical Foundation, Physician Practice or Health Plan related experience
- Advanced training or experience in performing statistical, financial and strategic analysis
- Five years experience in performance/process improvement projects including but not limited to Lean, Six Sigma methodologies
- Demonstrated performance improvement and process improvement skills and knowledge of methodologies such as Lean, Six Sigma, DMAIC, and PDCA
- Highly proficient in Microsoft Project and the Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

**Preferred**:

- Master’s degree in Industrial Engineering, Business/Healthcare Administration, or Public Health
- Consulting experience
- Experience managing healthcare-related projects and familiarity with healthcare provider industry

**Quality Management**:
Seven-years experience in performance/process improvement projects preferred. Master’s degree in Healthcare Administration or Public Health preferred.

**Certifications Preferred**
- Certifications in Lean and/or Six Sigma Methodology
- Project Management Professional (PMP) certification
- Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives._

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