Director, Global Merchant Services Pricing

4 days ago

New York, United States Amex Full time

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Global Merchant Services (GMS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant discount revenue. The team works closely with multiple business partners to determine the ideal pricing structure to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive merchant revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions.

**Responsibilities**:

- Oversee and lead all Competitive Intelligence (CI) activity and pricing strategy projects.
- Develop and Maintain Competitive Intelligence Models to support optimal decision making.
- Stay abreast of Regulatory changes globally and assess implications together with industry dynamics through internal and external resources in compliance with company policies.
- Leverage competitive insights and internal targets to:

- Refine existing merchant pricing initiatives across merchant segments and countries
- Design merchant pricing strategies for new emerging payment models
- Provide consultative support to Regional Pricing teams on all competitive intelligence projects
- Develop materials to educate and update business partners and senior leadership on competitive dynamics along with implications to AXP
- Create compelling, merchant facing materials for all regions, which articulate and quantify the AXP value proposition.
- Lead a team of three Senior Managers.

**Qualifications**
- 6+ years’ experience in Management Consulting/ Corporate Strategy.
- Experience in and/or significant exposure to the payments industry with a solid understanding of business model drivers.
- Strong aptitude for analytics; demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of data.
- Strategic thought leader with the ability to work through unstructured problems and develop clear action plans.
- Strong relationship management and collaboration skills - ability to manage external vendors and internal stakeholders. Excellent communication skills - both written and oral
- with experience leading discussions with Senior Leaders where decisions need to be made based on the facts presented.
- People leadership experience - this position leads a team of three.
- Results driven with the ability to work under pressure, navigate through ambiguity, draw linkages and balance multiple priorities.
- MBA or relevant graduate degree from top tier institution.

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gen

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