Medical Secretary/receptionist

2 weeks ago

Alexandria, United States Potomac Urology Center Full time

**Job Title**:Medical Secretary/Receptionist

**We have put the general description of duties and benefits below, but we are morethan happy to discuss further details in depth in person or on the phone.**

**General Summary/Responsibilities**:

- Greet callers and in-office patients warmly and provide courteous service.
- Understand the responsibility of serving as the first point of contact for patients at our practice.
- Use sound judgment in handling calls and in-person interactions, especially when dealing with highly sensitive medical information.
- Answers calls within three-four rings.
- When scheduling patients and/or checking a patient in, be sure to add and update demographics and insurance information for that individual thoroughly and accurately.
- Confirm, cancel, reschedule, and update patient appointments at request of patient and/or provider.
- Use the EMR system (eClinicalWorks) to match physician/clinician availability with the patient's needs and preferences in terms of date and time.
- Able to accurately schedule appointments based on clinic and practice guidelines and specifications.
- Maintain and regularly update scheduling systems so patient records are accurate and complete and can be used to analyze patient/staffing needs and patterns.
- Communicates as needed with providers and other staff about any patient concerns/issues. Consults with the office manager about any system problems.
- Effectively communicate and complete requests from other medical offices (faxing patient medical records, or other information as requested).
- Address patient concerns efficiently and effectively.
- Uses customer service principles and techniques to deal with patients calmly and pleasantly.
- Other clerical duties as assigned by the office manager/administrator.
- Some travel required between multiple locations.

**Performance Requirements**:

- Knowledge-_
- Knowledge of medical practice protocols related to scheduling appointments and inputting patient demographics.
- Knowledge of EMR medical systems.
- Knowledge of medical terminology.
- Knowledge of grammar, spelling, and punctuation for general correspondence within patients’ charts.
- Knowledge of customer service, principles, and techniques.
- Skills/Abilities-_
- Self-starter with the ability to complete daily tasks with mínimal supervision.
- Skill in communicating effectively with patients or providers about scheduling preferences.
- Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others in a pleasant manner along with multiple tasks/projects.
- Ability to analyze situations and respond appropriately.
- Ability to use a multi-line phone system, including transferring calls.
- Ability to speak clearly and concisely to be heard by callers and patients.
- Excellent organizational and time management skills.
- Superior interpersonal and problem-solving skills to ensure coordinated efforts and patient satisfaction.
- Always maintain a professional and positive attitude.
- Common computer skills.
- Demonstrate teamwork and support for fellow care team members; can be flexible when necessary.

**Experience**:

- Two-three years of medical office experience.
- Previous experience of a fast-paced, high patient volume doctors office.

**Education**:

- High school diploma or GED (required)
- Associates or Bachelor's Degree (preferred)

**Salary**: Based on experience

**Benefits**:

- 401(k)
- Health insurance
- Paid time off

**Schedule**:

- 8 Hour Shift
- Monday to Friday

**COVID-19 considerations**:

- Staff are required to wear face masks and face shields. Patients are also required to wear masks, with active temperature/symptom screening at the front desk.

**Work Remotely**:

- No
- Occasional travel to other offices may be required depending on need

**Location Requirement**:

- National Harbor, MD
- Alexandria, VA

Pay: $17.00 - $20.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Free parking
- Health insurance
- On-the-job training
- Paid time off
- Retirement plan

Healthcare setting:

- Clinic
- JCAHO accredited facility
- Medical office
- Private practice

Medical specialties:

- Urology

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends

**Experience**:

- Customer service: 3 years (preferred)
- Medical office: 2 years (required)

Ability to Relocate:

- Alexandria, VA: Relocate before starting work (required)

Work Location: In person

  • Bilingual Medical Receptionist

    3 weeks ago

    Alexandria, United States APT Healthcare Full time

    _**If you are interested in this opportunity, please send your resume through Indeed. Please do not contact the clinics directly.**_ Must be able available _**Monday - Friday, Noon - 8 PM. **_(This is a set weekly schedule)_ We have immediate opportunities for experienced, full time, Bilingual Medical Front Office Receptionists at our _**Alexandria, VA**_...

  • Medical Receptionist/front Desk

    2 weeks ago

    Alexandria, United States Mount Vernon Internal Medicine Full time

    _**Overview**_ Medical Receptionist are very important to a medical office. They often are the first-person patients that interact with upon arriving at the medical office. Therefore, the medical receptionist is integral to shaping the patient’s first impression of the medical practice, which could shape the patient-provider relationship for the...

  • Front Desk Medical Receptionist

    2 months ago

    Alexandria, United States NORTHERN VIRGINIA OPHTHALMOLOGY ASSOCIATES PC Full time

    Job DescriptionJob DescriptionPOSITION OVERVIEWA full-time Front Desk receptionist for a busy 18-provider private ophthalmology practice located in Northern VirginiaMust be available to work Monday - Friday during the following hours (determined by office needs): 7:30 AM - 4:00 PM; 8 AM - 4:30 PM; 8:30 AM - 5:00 PM; 9:30 AM - 6:00 PM*POSITION...

  • Front Desk Medical Receptionist

    4 weeks ago

    Alexandria, United States NORTHERN VIRGINIA OPHTHALMOLOGY ASSOCIATES PC Full time

    Job DescriptionJob DescriptionPOSITION OVERVIEWA full-time Front Desk receptionist for a busy 18-provider private ophthalmology practice located in Northern VirginiaMust be available to work Monday - Friday during the following hours (determined by office needs): 7:30 AM - 4:00 PM; 8 AM - 4:30 PM; 8:30 AM - 5:00 PM; 9:30 AM - 6:00 PM*POSITION...

  • Bilingual Medical Receptionist

    2 weeks ago

    Alexandria, Virginia, United States APT Healthcare Full time

    _If you are interested in this opportunity, please send your resume through Indeed. Please do not contact the clinics directly._Must be able available _Monday Friday, Noon 8 PM. _(This is a set weekly schedule)_We have immediate opportunities for experienced, full time, Bilingual Medical Front Office Receptionists at our _Alexandria, VA_ Physical Therapy...

  • Medical Receptionist

    1 month ago

    Alexandria, United States Pediatric Associates of Alexandria Full time

    Job DescriptionJob DescriptionMedical Receptionist will be responsible for corresponding with patients and visitors, maintaining the practice waiting area, and ensuring that the environment is welcoming for patients and their families. The ideal candidate will have a friendly and easy-going personality and a customer-oriented approach.Responsibilities: ·...

  • Medical Receptionist

    4 weeks ago

    Alexandria, United States Pediatric Associates of Alexandria Full time

    Job DescriptionJob DescriptionMedical Receptionist will be responsible for corresponding with patients and visitors, maintaining the practice waiting area, and ensuring that the environment is welcoming for patients and their families. The ideal candidate will have a friendly and easy-going personality and a customer-oriented approach.Responsibilities: ·...

  • Unit Secretary

    3 weeks ago

    Alexandria, United States Inova Health System Full time

    Inova Alexandria Hospital is seeking a Unit Secretary who performs a variety of clerical activities to support efficient department operations. Provides prompt, efficient reception support for the unit. Provides secretarial support to ensure effective maintenance of confidential patient information. **PRN - 1-2 shifts a week days and nights. Flexibility to...

  • Receptionist

    6 days ago

    Alexandria, United States Mount Vernon Healthcare Center Full time

    Mount Vernon Healthcare Center - Mount Vernon Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a FT Receptionist to join our team.Full Time Position Available Shift 7am-3pm    Rate $15 - $25/hourPURPOSE/BELIEF STATEMENT:The position of Receptionist works to maintain a friendly and positive image for the...

  • Receptionist

    21 hours ago

    Alexandria, United States CommuniCare Family of Companies Full time

    Mount Vernon Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a FT Receptionist to join our team. Full Time Position Available Shift 7am-3pm Rate $15 - $25/hour PURPOSE/BELIEF STATEMENT: The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests...

  • Receptionist

    6 days ago

    Alexandria, United States Mount Vernon Healthcare Center Full time

    Mount Vernon Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a FT Receptionist to join our team.Full Time Position Available Shift 7am-3pm    Rate $15 - $25/hourPURPOSE/BELIEF STATEMENT:The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and...

  • Unit Secretary

    1 month ago

    Alexandria, United States Inova Health System Full time

    The Unit Secretary performs a variety of clerical activities to support efficient department operations. Provides prompt, efficient reception support for the unit. Provides secretarial support to ensure effective maintenance of confidential patient information. Job Responsibilities * Performs a variety of clerical activities and unit specific work to...

  • Unit Secretary

    4 weeks ago

    Alexandria, United States Inova Health System Full time

    The Unit Secretary performs a variety of clerical activities to support efficient department operations. Provides prompt, efficient reception support for the unit. Provides secretarial support to ensure effective maintenance of confidential patient information. **Job Responsibilities - Performs a variety of clerical activities and unit specific work to...

  • Unit Secretary

    2 weeks ago

    Alexandria, United States Inova Health System Full time

    The Unit Secretary performs a variety of clerical activities to support efficient department operations. Provides prompt, efficient reception support for the unit. Provides secretarial support to ensure effective maintenance of confidential patient information. **Every weekend 12hrs on Saturday and Sunday 7am to 7:30pm **Job Responsibilities - Performs a...

  • Unit Secretary

    4 weeks ago

    Alexandria, United States Inova Health System Full time

    The Unit Secretary performs a variety of clerical activities to support efficient department operations. Provides prompt, efficient reception support for the unit. Provides secretarial support to ensure effective maintenance of confidential patient information. Job Responsibilities * Performs a variety of clerical activities and unit specific work to...

  • Front Desk Receptionist

    4 weeks ago

    Alexandria, United States Inova Oakville Surgery Center Full time

    **EXCITING OPPORTUNITY TO LAUNCH A BRAND-NEW AMBULATORY SURGERY CENTER** **ABOUT US** The Inova Oakville Ambulatory Surgery Center is in the final stages of construction, located in the Potomac Yards area of Alexandria. This will be a state-of-the-art facility in a brand-new Inova medical campus slated to open in mid-2024. We are seeking experienced Front...

  • Administrative Assistant/receptionist

    1 week ago

    Alexandria, United States Counseling of Alexandria, LLC Full time

    - a bachelor's degree or at least 4 years of relevant work experience with HS diploma/GED - customer service experience - attention to detail - experience with billing insurances - team player - available during the week and/or Saturdays (flexible hours) with potential increase in hours after 90 days **Job Type**: Part-time Pay: $18.00 - $20.00 per...

  • Unit Secretary

    3 weeks ago

    Alexandria, United States Inova Health System Full time

    Alexandria Hospital - IMCU South is seeking a Unit Secretary performs a variety of clerical activities to support efficient department operations. Provides prompt, efficient reception support for the unit. Provides secretarial support to ensure effective maintenance of confidential patient information. ** Full-time ** **Job Responsibilities - Performs a...

  • Unit Secretary

    2 weeks ago

    Alexandria, United States Inova Health System Full time

    Inova Mount Vernon - The Unit Secretary performs a variety of clerical activities to support efficient department operations. Provides prompt, efficient reception support for the unit. Provides secretarial support to ensure effective maintenance of confidential patient information. Full-Time Days **Job Responsibilities - Performs a variety of clerical...

  • Unit Secretary

    4 weeks ago

    Alexandria, United States Inova Full time

    Job DescriptionThe Alexandria Medical Center - Med/Surg is seeking a Unit Secretary who performs a variety of clerical activities to support efficient department operations. Provides prompt, efficient reception support for the unit. Provides secretarial support to ensure effective maintenance of confidential patient information. FT Days Vary - Rotating...