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Water Damage Restoration Technician
4 months ago
**Responsibilities**:
- Conduct thorough initial assessments of losses, meticulously reviewing customer documentation and capturing visual evidence.
- Execute disaster responses and emergency mitigation, encompassing water extraction, structural drying, and controlled demolition, all in strict adherence to IICRC standards.
- Skillfully arrange dehumidifiers, fans, air purifiers, and other specialized equipment at job sites, meticulously overseeing setup and dismantling procedures.
- Utilize moisture mapping techniques and loss documentation processes, and Xactimate.
- Provide hands-on training to apprentice helpers, serving as a mentor in on-the-job learning.
- Assume the pivotal role of daily on-site liaison for customers, ensuring their concerns are addressed and needs are met with utmost satisfaction.
- Complete mandatory documentation duties, including comprehensive photography, scope sheets, and detailed drying logs.
- Interact seamlessly with insurance personnel and the administrative team at our office.
- Engage actively in our 24-hour on-call rotation, promptly responding to emergency situations beyond regular working hours and on weekends, as per the on-call schedule.
- Operate company vehicles, including specialized water trucks and machinery.
- Undertake any other assigned responsibilities with diligence and dedication.
- Explain processes and answer customer questions, as needed
- Manage job file documentation to ensure complete and accurate project details
- Clean and maintain vehicles, equipment, warehouse, and office areas
- Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
Qualifications:
- IICRC certifications: WRT, ASD, AMR.
- 3-5 years mitigation exp.
- Valid license, clean driving record.
- Prefer local resident.
- Past leadership experience.
**Skills**:
- Strong communication and customer service.
- Computer proficiency.
- Professional appearance.
- Thrive in fast-paced settings.
- Initiative to get certifications.
- Stay calm under pressure.
- Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
- Ability to work in tight spaces
- Ability to climb ladders and work at ceiling heights
In essence, we are in pursuit of an individual who will not just fulfill a role but will elevate it to new heights through their expertise, dedication, and commitment to both the craft and our customers' well-being.
Pay: $20.00 - $35.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
