Clerical Associate
1 month ago
**About NYC Health + Hospitals**:
NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
- Follows corporate and hospital regulations, policies and procedures.
- Wears required identification while on duty
- Acts as receptionist. (Telephone Etiquette)
- Ensure patients After Visit Summary (AVS) is scanned into EPIC chart.
- Notifies Police Department of victims of violent crimes who come into the Emergency Deportment unaccompanied.
- Responsible for in-putting data into the EPIC system that is accurate, valid and complete.
- Responsible for verifying that patient's insurance is correct and up-to-date by performing RTE function in EPIC. Collects co-pay when indicated.
- Prepares AVS, EKG's. and any other patient forms for
- pick up by Medical Records
- Obtains biographical, demographical, and financial information.
- Issues Advance Directives information and Bill of Rights.
- Opens all emergency room visits in EPIC (mini registration)
- Contacts the operator to page Physicians for constitution as necessary.
- Places patient's pre-printed labels on all medical documents.
- Notifies Unit Manager/AOD of gun sho1 wounds, stabbings and other crisis management situations in the ED.
- Notifies clergy as necessary, i.e., codes, traumas.
- Provides patients with telephone number and hours of clinics when required.
- Notify Admitting Deportment of all deaths ASAP (within 15 minutes of expiration)
- Pages anesthesia, physician's for consultation, Trauma team, portable X-ray, respiratory therapy and Stroke Team.
- Performs other departmental ossignmen1s, as deemed by your Supervisor m Manager.
**Minimum Qualifications**:
1. A high school diploma or its educational equivalent; and
2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.
**How To Apply**:
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
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