Ophthalmology Front Desk Coordinator/referral

3 weeks ago


Wakefield, United States North Shore Ophthalmologists Full time

We have an opening for a full-time position to join our team in a busy ophthalmology specialist's office for experienced medical front desk coordinator who and serve as a front desk coordinator and take care of patient referrals. You will be responsible for ensuring a high level of customer service in supporting patients, making appointments checking in and checking out patients and performing insurance referrals. Must be able to multi-task and have front desk experience Experience with EPIC and prior experience in ophthalmology or optometry is a plus.

**Job Duties Include**:

- Answering phones and triaging calls.
- Checking patients in and out, collecting patient co-pays and balances, scheduling new patient and follow-ups, obtaining insurance information, referrals, and primary care physician, and scheduling in -office procedures.
- Must be able to work in a team Environment and work independently
- Must possess a calm demeanor and an ability to adapt to change. Along w multi-tasking.

**Other duties may include assisting in**:
This position requires: computer skills, dependability; excellent communication and interpersonal skills; attention to detail; ability to work in a fast-paced environment; be a team player; able to take direction.

Availability is Monday - Friday with an occasional SAT AM and flexibility with hours is essential. Experience with Epic is a plus but we will train if needed. Salary commensurate with experience. Please submit a resume and cover letter with salary requirements.'

Work Remotely
- No

Pay: From $22.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- 401(k)
- Free parking
- Paid time off

Healthcare setting:

- Private practice

Medical specialties:

- Ophthalmology

Schedule:

- Monday to Friday

**Education**:

- High school or equivalent (preferred)

Work Location: In person



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