Loan Servicing Assistant

3 weeks ago

Santa Ana, United States US Small Business Administration Full time

**Duties**:
As a **Loan Servicing Assistant, GS-1101-07,** you will be responsible for:

- Analyzing financial statements of SBA disaster loans, which are considered potential problems; comparing present with previous statements to determine trends in financial conditions and compliance with loan terms and conditions; and following up with borrower or bank on any serious violations noted.
- Independently servicing a selected portfolio of disaster loans, concentrating on those over 30 days past due by initiating collection letters and contacting borrowers who are less delinquent in order to determine the cause of the delinquency and to propose corrective action for resolving the problem.
- Initiating and signing as recommending official actions including charge-off, deferment, due date change, extension of maturity, payment modification, return to servicing, referral to liquidation.
- Making recommendations to the loan specialist, and initiates remedial action as determined necessary (i.e., letter, MA visit, etc.).
- Answering written requests from banks and borrowers and other financial institutions concerning payments on loans, interest rates, loan balances, terms conditions, and other credit information; is mindful of Freedom of Information and Privacy Acts when responding to such requests.
- Answering verbal requests from banks and borrowers and other financial institutions concerning payments on loans, interest rates, loan balances, terms conditions, and other credit information; is mindful of Freedom of Information and Privacy Acts when responding to such requests.

**Requirements**:
**Conditions of Employment**:

- You must be a U.S. Citizen
- You must successfully complete a background investigation.
- You may be required to serve a one-year probationary period.

**Qualifications**:
**Specialized Experience for GS-07**: One year of specialized experience, equivalent to the GS-06 grade level in the Federal service, obtained in either the private or public sector:
- performing a variety of servicing, collection and liquidation administrative duties applicable to consumer and commercial loans, such as preparing correspondence, data entry, filing and researching; and
- retrieving loan information to include initiating and recommending liquidation actions; and
- providing technical guidance to new/lower graded employees.

**_These qualifications must be clearly referenced in your resume._**

Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site:

- General Business and Industry Series 1101a
- Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
- **All qualification requirements must be met by 11:59 pm (Eastern Time) on 05/10/2024.**

**Education**:
Education may not be substituted for experience for this position.

**Additional information**:

- This is a bargaining unit position with AFGE Local 228.
- This is not a (drug) testing designated position (TDP)
- You are a current federal employee who meets the definition of a "surplus" or "displaced" employee meaning you have received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF).
- You meet the qualifications and other requirements of the job for which you are applying. This includes being rated as well-qualified for the position (score of 85 or better based on your responses to the competencies and associated questions listed within the assessment).
- Consistent with work requirements and current SBA Policy, and all applicable provisions of the collective bargaining agreement with AFGE the SBA offers employees opportunities to perform work at an alternative location (e.g. home).
- Additional vacancies may be filled from this vacancy announcement if additional vacancies occur within 180 days of the date the certificates were issued.
- Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

**How You Will Be Evaluated**:
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