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Assistant Customer Service Manager

1 month ago

Rockford, United States Ric's Food Center Full time

Flexible, full-time position with alternating weekends.

**Requirements**:

- Proficiency in Microsoft Office and customer service software.
- Outstanding written and verbal communication skills.
- Good understanding of management practices and techniques

**Qualifications**:

- Must have at least two years of experience in a retail setting.
- Must have 1-year of management experience.

**Benefits include**:

- Medical, dental, and vision insurance.
- Competitive 401K match.
- Friendly customer base.
- Team atmosphere.
- Career advancement opportunities.

**Duties Include**:

- Daily operation of a retail grocery cashier office.
- Customer service specialist to ensure the highest customer satisfaction.
- Develop department schedules to operate at maximum efficiency while maintaining payroll budgets.
- Employee engagement to ensure proper store procedures are being followed.

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