Branch Banking Regional Executive

3 weeks ago

Austin, United States Wells Fargo Full time

Consumer & Small Business Banking (CSSB)

Consumer and Small Business Banking (CSBB) provides financial services to consumer banking, consumer lending, and small business customers through over 4,300 retail bank branches and more than 11,000 ATMs in 36 states and the District of Columbia, as well as through 20 customer service centers. CSBB is focused on continuously improving our customer satisfaction, by simplifying our products, pricing and processes and targeted innovation at scale.

The Role

This executive management role will provide leadership for a dynamic Retail business, with approximately $18B in deposits, 141 branches and over 1,200 employees.

**Responsibilities include**:

- Manage all aspects of the consumer, small business, and affluent businesses within the region with the focus on delivering service, advice, and guidance to improve the financial lives of our customers
- Lead the region in the execution of our business strategies that enable our customer experience and growth priorities
- Develop partnerships and influence key stakeholders to execute Branch Banking strategies and activities that lead to growth in consumer, affluent, and small business banking segments
- Promote a culture that fosters inclusion, engagement and motivates teams to achieve business outcomes
- Develop and execute talent and workforce strategies in alignment with evolving customer expectations and needs
- Implement and maintain risk and security controls, and adhere to compliance accountability within the framework of Wells Fargo standards, policies, and procedures
- Represent Wells Fargo and Branch Banking in all aspects of federal, state, and community leadership and development within markets
- Partner with leaders across lines of businesses on market activation plans leveraging a One Wells Fargo approach

This executive will also work closely with business lines and support leadership across the enterprise in the execution of this strategy. Accordingly, critical success factors include the ability to manage effectively in a matrix organization, develop partnerships with many business and functional areas, provide insight into the economic climate and related market developments, and identify trends which may present opportunities or reflect gaps in the group's approach to leading customer and employee experiences.

Required Qualifications:

- 8+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years management experience

Desired Qualifications:

- Proven experience in driving and managing new build/expansion markets, preferably in a fast-paced, high-growth environment
- Excellent leadership and team management skills, with the ability to motivate and inspire a team to achieve goals
- Strong analytical and strategic thinking skills, with the ability to translate data and insights into actionable growth strategies
- Strong problem-solving skills and ability to make data-driven decisions
- Results-oriented mindset with a track record of achieving and exceeding growth expectations
- Experience managing geographically disbursed business units with multiple locations
- Strong knowledge and understanding of retail or business products and strategies
- Experience effectively leading senior level managers
- Strong strategic perspective with proven success delivering high performing service, business growth and financial results
- Excellent verbal, written, and interpersonal communication skills
- Experience working effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
- Strong change leadership skills with the ability to execute with urgency
- Experience developing strong relationships with employees at all levels of the organization
- Extensive knowledge and understanding of financial services industry
- Leadership experience in building high performing, engaged teams
- Experience developing partnerships and collaborating with other business and functional areas

**Posting End Date**:
21 Jul 2024

**Job posting may come down early due to volume of applicants.**

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and

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