Branch Operations Coordinator Pleasant Valley

2 weeks ago

Austin, United States Wells Fargo Full time

**Why Wells Fargo**:
**About this role**:
**In this role you will**:

- Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers
- Complete operational activities while minimizing risks under established policies
- Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
- Support the Branch manager in operational tasks and scheduling
- Resolve issues related to daily operations of the teller line, under direction of regional banking management
- Support customers and employees in resolving or escalating concerns or complaints
- Receive guidance from managers and exercise judgment within defined policies and procedures
- Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions
- Identify information and services to meet customers financial needs
- Motivate a diverse team to achieve full potential and meet established business objectives

**Required Qualifications**:

- 2+ years of customer service and issue resolution experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications**:

- Ability to provide strong customer service while listening, eliciting information and comprehending customer issues
- Ability to educate and connect customers to technology and share the value of mobile banking options
- Ability to interact with integrity and professionalism with customers and employees
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
- Cash handling experience
- Well-organized, independent and able to prioritize in a fast-paced environment
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
- Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting
- Knowledge and understanding of retail compliance controls, risk management, and loss prevention
- Motivate others to achieve full potential and meet established business objectives

**Job Expectations**:

- Ability to work weekends and holidays as needed or scheduled
- This position is not eligible for Visa sponsorship

**Posting Location**:

- 1825 S Pleasant Valley Rd, Austin, TX 78741

**Posting End Date**:
1 May 2024

**Job posting may come down early due to volume of applicants.**

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

  • Branch Operations Manager-Austin TX

    2 days ago

    Austin, United States Raymond James Financial Incorporated Full time

    Job Summary: Under branch manager direction manage the overall operational efficiency of the branch office.Directs day to day operational functions, ensuring compliance with firm and regulatory policies and procedures.Uses extensive knowledge and skills obtained through education and experience to identify, research, analyze and resolve complex issues....

  • Teller 20 Hours Pleasant Valley Bilingual/Spanish

    6 days ago

    Austin, United States Wells Fargo Full time

    Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to...

  • Branch Operations Supervisor

    3 weeks ago

    Austin, United States Greater Texas Credit Union Full time

    Job Description What's in it for you as a Branch Operations Supervisor: • Training and ongoing coaching to learn and develop highly desired skills. • A place where you can help members and teammates in meaningful ways. • Full Benefits Package, Sundays off, 10 paid holidays, 401k, a job that looks great on a resume! • All the coffee your heart...

  • Branch Operations Supervisor

    4 days ago

    Austin, United States Greater Texas Credit Union Full time

    Job Description What's in it for you as a Branch Operations Supervisor: Training and ongoing coaching to learn and develop highly desired skills.  A place where you can help members and teammates in meaningful ways.  Full Benefits Package, Sundays off, 10 paid holidays, 401k, a job that looks great on a resume!  All the coffee your heart...

  • Branch Operations Supervisor

    2 weeks ago

    Austin, United States Greater Texas Federal Credit Union Full time

    We love people who love people. Our job is to do more than help with finances, we create connections that last a lifetime. If you truly have a passion for helping others, you’ll fall in love with us. -Greater Texas Job Description What's in it for you as a Branch Operations Supervisor: Training and ongoing coaching to learn and develop highly desired...

  • Branch Operations Supervisor

    4 weeks ago

    AUSTIN, United States Greater Texas Credit Union Full time

    Job Description What's in it for you as a Branch Operations Supervisor: Training and ongoing coaching to learn and develop highly desired skills.  A place where you can help members and teammates in meaningful ways.  Full Benefits Package, Sundays off, 10 paid holidays, 401k, a job that looks great on a resume!  All the coffee your heart desires. ...

  • Branch Operations Supervisor

    5 days ago

    Austin, United States Greater Texas Credit Union Full time

    Job Description What's in it for you as a Branch Operations Supervisor: Training and ongoing coaching to learn and develop highly desired skills.  A place where you can help members and teammates in meaningful ways.  Full Benefits Package, Sundays off, 10 paid holidays, 401k, a job that looks great on a resume!  All the coffee your heart desires. ...

  • Branch Operations Supervisor

    3 days ago

    AUSTIN, United States Greater Texas Credit Union Full time

    Job Description What's in it for you as a Branch Operations Supervisor:Training and ongoing coaching to learn and develop highly desired skills. A place where you can help members and teammates in meaningful ways. Full Benefits Package, Sundays off, 10 paid holidays, 401k, a job that looks great on a resume! All the coffee your heart desires. Halfway...

  • Branch Operations Supervisor

    3 weeks ago

    AUSTIN, United States Greater Texas Credit Union Full time

    Job Description What's in it for you as a Branch Operations Supervisor:Training and ongoing coaching to learn and develop highly desired skills. A place where you can help members and teammates in meaningful ways. Full Benefits Package, Sundays off, 10 paid holidays, 401k, a job that looks great on a resume! All the coffee your heart desires. Halfway...

  • Branch Operations Supervisor

    3 weeks ago

    austin, United States Greater Texas Credit Union Full time

    Job Description What's in it for you as a Branch Operations Supervisor:Training and ongoing coaching to learn and develop highly desired skills. A place where you can help members and teammates in meaningful ways. Full Benefits Package, Sundays off, 10 paid holidays, 401k, a job that looks great on a resume! All the coffee your heart desires. Halfway...

  • Branch Operations Supervisor

    1 week ago

    Austin, United States Greater Texas Credit Union Full time

    Company Description We love people who love people. Our job is to do more than help with finances, we create connections that last a lifetime. If you truly have a passion for helping others, you'll fall in love with us. -Greater Texas Job DescriptionWhat's in it for you as a Branch Operations Supervisor: Training and ongoing coaching to learn and develop...

  • Branch Operations Supervisor

    1 week ago

    Austin, United States Greater Texas Credit Union Full time

    Job DescriptionJob DescriptionCompany DescriptionWe love people who love people. Our job is to do more than help with finances, we create connections that last a lifetime.If you truly have a passion for helping others, you’ll fall in love with us.                                                        -Greater TexasJob...

  • Branch Operations Supervisor

    3 weeks ago

    Austin, TX, United States Greater Texas Credit Union Full time

    Job Description What's in it for you as a Branch Operations Supervisor: Training and ongoing coaching to learn and develop highly desired skills.  A place where you can help members and teammates in meaningful ways.  Full Benefits Package, Sundays off, 10 paid holidays, 401k, a job that looks great on a resume!  All the coffee your heart desires. ...

  • Lab Building Operations Branch Manager

    1 month ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: Works under the Quality Assurance Unit Director performing complex administrative and advanced (senior level) managerial work providing direction and guidance for the day-to-day operations and strategic planning for the Building Operations Branch activities affecting the Public Health Laboratory Division buildings. Works to establish...

  • Branch Operations Supervisor

    4 weeks ago

    Austin, TX, United States Greater Texas Credit Union Full time

    Job Description What's in it for you as a Branch Operations Supervisor:Training and ongoing coaching to learn and develop highly desired skills. A place where you can help members and teammates in meaningful ways. Full Benefits Package, Sundays off, 10 paid holidays, 401k, a job that looks great on a resume! All the coffee your heart desires. Halfway...

  • Branch Operations Supervisor

    2 weeks ago

    Austin, TX, United States Greater Texas Credit Union Full time

    Job Description What's in it for you as a Branch Operations Supervisor:Training and ongoing coaching to learn and develop highly desired skills. A place where you can help members and teammates in meaningful ways. Full Benefits Package, Sundays off, 10 paid holidays, 401k, a job that looks great on a resume! All the coffee your heart desires. Halfway...

  • Branch Operations Manager

    2 weeks ago

    Austin, United States D.R. Horton Full time

    D. R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level an Operations Manager, Operations, Manager, Loan Officer, Customer Service, Branch Manager, Manufacturing,...

  • Branch Manager

    6 days ago

    Austin, United States Praxair Full time

    Linde Gas & Equipment Inc. is seeking a Branch Manager to join our team located in Taylor, TX. The Branch Manager coordinates and directs the activities within the branch to meet or exceed sales and margin targets, maintains adequate inventory levels, and monitors purchases to control expenses. The Branch Manager will be responsible for all branch operating...

  • Branch Operations Manager-Austin TX

    3 weeks ago

    Austin, United States Raymond James Financial Services Full time

    Under branch manager direction manage the overall operational efficiency of the branch office. Directs day to day operational functions, ensuring compliance with firm and regulatory policies and procedures. Uses extensive knowledge and skills obtaine Operations Manager, Operations Associate, Manager, Operations, Support Staff, Branch Manager, Manufacturing

  • Branch Manager

    6 days ago

    Austin, Texas, United States Linde Full time

    Linde Gas & Equipment Inc. is seeking a Branch Manager to join our team located in Taylor, TX. The Branch Manager coordinates and directs the activities within the branch to meet or exceed sales and margin targets, maintains adequate inventory levels, and monitors purchases to control expenses. The Branch Manager will be responsible for all branch operating...