![Carrington Mortgage Holdings, LLC](https://media.trabajo.org/img/noimg.jpg)
Hybrid Customer Service Specialist, I
7 days ago
**Come join our amazing team and work a hybrid schedule
The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third-party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.
The Customer Service Specialist I level is the entry level role in the job family and generally handles the least complex inbound calls; escalates more complex call as appropriate. The target pay for this position is $20.00 per hour + monthly bonus.
**What you’ll do**:
- Answer least complex incoming calls, via an Automated Call Distribution system (ACD), from borrowers and third parties with inquiries about existing mortgage loans.
- Deliver accurate and timely information to callers in a courteous and professional manner, striving for first-call resolution whenever feasible and in compliance with all applicable regulations.
- Refer more complex or complicated calls to qualified team member.
- Track, follow-up and complete customer call backs to ensure inquiry resolution.
- Collect payments whenever necessary and appropriate.
- Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system.
- Perform other duties as assigned.
**What you’ll need**:
- High school diploma or equivalent work experience.
- Customer service/call center experience preferred, but not required. Banking, Mortgage/Loan Servicing industry experience preferred, but not required.
**Our Company**:
**What We Offer**:
- Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
- Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
EEO/AAP Employer
**Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
-
Patient Account Specialist I
3 weeks ago
Anaheim, United States KPC GLOBAL MEDICAL CENTERS INC. Full timeJob DescriptionJob DescriptionHybrid $2,000 Sign-on BonusPatient Account Specialist I (Hospital or Healthcare Exp Req)Performs account follow up from third-party payers including traditional commercial insurance carriers, Health Maintenance Organizations (HMO), Preferred Provider Organizations (PPO), EPO's, International Payers, Auto Liability and other...
-
Patient Account Specialist I
1 month ago
Anaheim, United States KPC GLOBAL MEDICAL CENTERS INC. Full timeJob DescriptionJob DescriptionHybrid $2,000 Sign-on BonusPatient Account Specialist I (Hospital or Healthcare Exp Req)Performs account follow up from third-party payers including traditional commercial insurance carriers, Health Maintenance Organizations (HMO), Preferred Provider Organizations (PPO), EPO's, International Payers, Auto Liability and other...
-
Patient Account Specialist I
2 weeks ago
Anaheim, United States KPC GLOBAL MEDICAL CENTERS INC. Full timeJob DescriptionJob DescriptionHybrid $2,000 Sign-on BonusPatient Account Specialist I (Hospital or Healthcare Exp Req)Performs account follow up from third-party payers including traditional commercial insurance carriers, Health Maintenance Organizations (HMO), Preferred Provider Organizations (PPO), EPO's, International Payers, Auto Liability and other...
-
Store Customer Service Specialist
2 weeks ago
Anaheim, United States The Sherwin-Williams Company Full timeThis PART-TIME position, paying $19.00 per hour, is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve...
-
Store Customer Service Specialist
2 weeks ago
Anaheim, United States The Sherwin-Williams Company Full timeThis PART-TIME position, paying $19.00 per hour, is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve...
-
Bilingual Spanish Customer Service Specialist
1 month ago
Anaheim, United States Todd Allstate Insurance Full timeJob DescriptionJob DescriptionDafesh and Caviglia Insurance Agency, located in the heart of Anaheim, California, is seeking a Customer Service Specialist to join our dedicated team. With a strong focus on providing exceptional service to our clients, we take pride in our commitment to excellence and integrity.We are looking for a proactive individual who is...
-
Bilingual Spanish Customer Service Specialist
2 weeks ago
Anaheim, United States Todd Allstate Insurance Full timeJob DescriptionJob DescriptionDafesh and Caviglia Insurance Agency, located in the heart of Anaheim, California, is seeking a Customer Service Specialist to join our dedicated team. With a strong focus on providing exceptional service to our clients, we take pride in our commitment to excellence and integrity.We are looking for a proactive individual who is...
-
Part-Time Customer Service Representative I
3 weeks ago
Anaheim, United States City Of Anaheim, CA Full timeDescription The City of Anaheim Public Utilities Department is looking for Part Time Utilities Customer Services Representative I to join a highly dynamic, customer-driven team. The Utilities Customer Services Representative I performs public contact and record keeping work related to the operational, financial and commercial records of water...
-
Part-Time Customer Service Representative I
2 weeks ago
Anaheim, United States City Of Anaheim, CA Full timeDescription The City of Anaheim Public Utilities Department is looking for Part Time Utilities Customer Services Representative I to join a highly dynamic, customer-driven team. The Utilities Customer Services Representative I performs public contact and record keeping work related to the operational, financial and commercial records of water...
-
Customer Service Representative
3 weeks ago
Anaheim, United States Bassett Salon Solutions Full timeCustomer Service Representatives — are you looking for an opportunity to work for a tight-knit team of professionals, where we work to provide talented people an opportunity to shine in all aspects of the business? Since 2007 Bassett Salon Solutions has distributed to the beauty industry in the Western United States focusing on the Health and Wealth of...
-
Anaheim, United States Samra Organization Full timeJob DescriptionJob DescriptionAre you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated...
-
Anaheim, United States Samra Organization Full timeJob DescriptionJob DescriptionAre you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated...
-
Communications & Outreach Specialist
1 month ago
Anaheim, United States Strategic, inc Full timeJob DescriptionJob DescriptionStrategic Marketing emanates with pride over the ability to offer a corporate structure that not only includes the development and training of each individual for their entire career with us; but also the ability to transition and promote each qualified individual into a senior management role.The Communications & Outreach...
-
Communications & Outreach Specialist
3 weeks ago
Anaheim, United States Strategic, inc Full timeJob DescriptionJob DescriptionStrategic Marketing emanates with pride over the ability to offer a corporate structure that not only includes the development and training of each individual for their entire career with us; but also the ability to transition and promote each qualified individual into a senior management role.The Communications & Outreach...
-
Communications & Outreach Specialist
6 days ago
Anaheim, United States Strategic, inc Full timeJob DescriptionJob DescriptionStrategic Marketing emanates with pride over the ability to offer a corporate structure that not only includes the development and training of each individual for their entire career with us; but also the ability to transition and promote each qualified individual into a senior management role.The Communications & Outreach...
-
Patient Account Specialist II
3 weeks ago
Anaheim, United States KPC GLOBAL MEDICAL CENTERS INC. Full timeJob DescriptionJob DescriptionHybrid $2,000 Sign-on BonusPerforms account follow up from third-party payers including traditional commercial insurance carriers, Health Maintenance Organizations (HMO), Preferred Provider Organizations (PPO), EPO's, International Payers, Auto Liability and other Liability carriers, and all other non-governmental...
-
Patient Account Specialist II
1 month ago
Anaheim, United States KPC GLOBAL MEDICAL CENTERS INC. Full timeJob DescriptionJob DescriptionHybrid $2,000 Sign-on BonusPerforms account follow up from third-party payers including traditional commercial insurance carriers, Health Maintenance Organizations (HMO), Preferred Provider Organizations (PPO), EPO's, International Payers, Auto Liability and other Liability carriers, and all other non-governmental...
-
Customer Service Representative
4 weeks ago
Anaheim, United States Power Plus Full timeJob DescriptionJob DescriptionAre you highly organized and enjoy a fast-paced work environment? Do you love the challenge of multitasking while being detail oriented? Are you passionate about providing excellent customer service? If so, we should talk.We are Power Plus! A multi-industry leader in providing power when you need it, where you need it through...
-
Customer Service Representative
4 weeks ago
Anaheim, United States Power Plus Full timeAre you highly organized and enjoy a fast-paced work environment? Do you love the challenge of multitasking while being detail oriented? Are you passionate about providing excellent customer service? If so, we should talk. We are Power Plus! A multi-industry leader in providing power when you need it, where you need it through intelligent and efficient...
-
Customer Service Representative
4 weeks ago
Anaheim, United States Power Plus Full timeJob DescriptionJob DescriptionAre you highly organized and enjoy a fast-paced work environment? Do you love the challenge of multitasking while being detail oriented? Are you passionate about providing excellent customer service? If so, we should talk.We are Power Plus! A multi-industry leader in providing power when you need it, where you need it through...