Product Owner

2 weeks ago

Irvine, United States Century Business Solutions Full time

EBizCharge is the leading ERP and Accounting B2B integrated payment solution in the United States and Canada. EBizCharge integrates with over 100+ accounting, ERP, CRM, and ecommerce platforms including QuickBooks, Sage, SAP B1, Netsuite, Epicor, Microsoft Dynamics, Acumatica, Oracle, Salesforce, Zoho, Magento and WooCommerce. EBizCharge is partnered and certified with Microsoft Dynamics, Acumatica, SAP, Oracle, QuickBooks, Salesforce, WooCommerce, Magento, and many more.

Join the leading automation company in the payments space and contribute to the development of our ever-expanding library of integrated product solutions. This is an exciting opportunity for a seasoned ERP software professional to play a critical role in bringing our products to market.

Job Duties:

- Define and promote the vision for existing and new product integrations.
- Scope, budget, prioritize, and manage product integration projects through all phases of development, from inception to deployment.
- Collaborate closely and liaise with all Product Development team members such as developers, UX/UI designers, QA, and the leadership team to recommend solutions and offer user-inspired guidance for enhancing our new and existing EBizCharge product integrations.
- Attend Agile Product Development meetings such as Backlog Groomings, Sprint Plannings, Scrum Standups, and Sprint Retrospectives
- Attend troubleshooting calls with customers as needed
- Train stakeholders on product features and workflows thru internal product demos
- Help troubleshoot, escalate, and prioritize reported product issues to ensure timely resolutions.
- Utilize and update process flow documentation and training guides to assist team members.

**Qualifications**:

- Experience using and supporting Sales Order, Accounts Receivable and Accounts Payable modules required.
- Experience providing training and/or demonstrating products or software preferred.
- A positive attitude and the ability to build rapport and relationships with customers and with internal stakeholders.
- Self-starter with exceptional troubleshooting skills.
- Experience using Jira, TestRail, and Salesforce a plus.
- Flexibility and ability to thrive in a rapidly changing environment.
- Exceptional written and verbal communication skills.

**Benefits**:

- 100% employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
- Retirement 401(k) plan with company match
- Gym access, dry cleaners, car wash conveniently located within building.
- Generous PTO plan with an additional 9 Days Company Paid Holidays per year.

Job Status: Full Time On-Site Role

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