Healthcare Payments

3 weeks ago


Philadelphia, United States JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
You are a strategic thinker, passionate about finding solutions for customers. You have found the right team.

**Responsibilities**:

- Resolve technical customer issues in an effective and expedient manner
- Create and maintain case documentation in InstaMed’s CRM for open customer incidents, including a complete description of the problem, what actions have been taken, customer impact and next steps
- Perform root-cause analysis, develop logical conclusions, and suggest appropriate workarounds
- Manage escalation of incidents within Customer Service and to other departments
- Setting customer expectations and managing sensitive customer situations
- Effectively communicate technical information to end users

**Required qualifications, capabilities and skills**
- Ability to work onsite in Center City / Philadelphia, PA. Business days/hours are Monday - Friday / 7:00AM - 9:00PM. Start times will vary based on business needs.
- Excellent organizational skills in managing timelines of customer issue resolution
- Effectively communicate between all levels and departments
- Capacity to function and multitask in a fast-paced environment

**Preferred qualifications, capabilities and skills**
- Internship or professional experience in a customer-facing position
- Bachelor's degree

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.



  • Philadelphia, United States JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Team up with a diverse array of teams and elevate your skillset to champion customer journeys and craft unparalleled customer experiences. As a Customer Success Associate in Healthcare Payments, you support customers in their journey toward achieving their desired outcomes. Work closely with the Customer Success team and other...


  • Philadelphia, United States JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution. As a Customer Success Manager in Healthcare Payments, you develop and maintain customer relationships that make our product value propositions a reality. Build...

  • Posting Analyst

    2 days ago


    Philadelphia, United States Public Health Management Corporation Full time

    **JOB** **DESCRIPTION**: The Cash Poster/Denial Analyst is responsible for accurately posting electronic and manual insurance and patient payments into patient accounts (EPIC OCHIN), reconciling payment EOBs and generating cash-related reports. The position performs regular and ad hoc payor research and reporting related to payor denial issues, and...


  • Philadelphia, United States Surgery Partners Full time

    JOB TITLE:Materials Manager (Certified Surgical Tech/Cath Lab Tech Experience Preferred!)GENERAL SUMMARY OF DUTIES:Maintaining the supplies, equipment, and all materials for the daily operation of the surgery center.Supervising the maintenance of accurate records associated with the ordering, receiving and processing for payment all requisitions and purchase...


  • Philadelphia, United States Surgery Partners Full time

    JOB TITLE:Materials Manager (Certified Surgical Tech/Cath Lab Tech Experience Preferred!) GENERAL SUMMARY OF DUTIES: Maintaining the supplies, equipment, and all materials for the daily operation of the surgery center. Supervising the maintenance of accurate records associated with the ordering, receiving and processing for payment all requisitions and...


  • Philadelphia, United States Surgery Partners Full time

    Description JOB TITLE: Materials Manager (Certified Surgical Tech/Cath Lab Tech Experience Preferred!) GENERAL SUMMARY OF DUTIES: Maintaining the supplies, equipment, and all materials for the daily operation of the surgery center. Supervising the maintenance of accurate records associated with the ordering, receiving and processing for payment all...


  • Philadelphia, United States Cigna Full time

    The Medicare Affordability Director serves as the strategic leader responsible for designing and activating innovative solutions across the Medicare organization that focus on total cost of care - all focused on delivering affordable, high-quality, and competitive solutions to the market. This critical role on the Medicare Performance Optimization team will...


  • Philadelphia, United States Baker Tilly US, LLP Full time

    Overview: Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the worlds leading financial centers New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a...


  • Philadelphia, United States Virtus Healthcare Staffing, LLC Full time

    Job Title: Physician Compensation Analyst Location: Philadelphia, PA Summary: Virtus Healthcare Staffing is partnering with a leading hospital in Philadelphia, PA, to identify a skilled and detail-oriented Physician Compensation Analyst. This role is pivotal in ensuring accurate and compliant compensation for both employed and independent healthcare...


  • Philadelphia, United States Equiliem Healthcare Full time

    Job DescriptionJob DescriptionClient Summary: Our Client has been the birthplace for countless breakthroughs and dramatic firsts in pediatric medicine. Built on a foundation of delivering safe, high-quality, family-centered care, the Hospital has fostered medical discoveries and innovations that have improved pediatric healthcare and saved countless...


  • Philadelphia, United States Contemporary Staffing Solutions Full time

    Job DescriptionJob DescriptionOur client, the leading Health Care Provider in Philadelphia, PA is in search on a temp/contract Data Entry Specialist to join their team for a HYBRID opportunity!Location: Center City, 3 days onsite per week (Tues-Thurs)this role requires candidates to come with their own PC/Windows computer (Mac/Apple products are not...


  • Philadelphia, United States AMN Healthcare Full time

    This facility is seeking a Certified Registered Nurse Anesthetist (CRNA) for locum tenens support as they look to fill a current need.Details and requirements for this opportunity:Schedule: Monday - Wednesday, 7 am until cases are complete. Mostly 8-hour days but sometimes 10. No weekends.Setting: Surgery centerTypes of cases: MAC sedation for...

  • Fraud Manager I

    12 hours ago


    Philadelphia, United States JPMorgan Chase & Co. Full time

    Join our dynamic organization where you will play a crucial role to help detect and prevent fraud in our Healthcare Payments team. As a Fraud Manager within InstaMed you will be primarily responsible for helping prevent fraud and deliver best-in-class client experience to keep the firm and our clients safe. You will be tracking payment security and...


  • Philadelphia, United States Acadia Healthcare Full time

    Responsible for verification and interpretation of insurance benefits and establishing financial arrangements with guarantor/patient.  Estimate patient out-of-pocket and make financial arrangements with guarantor/patient. Post payment and follow up with claims.  Prepare and review all billing forms to ensure accuracy and completeness for claims...

  • Fraud Manager I

    1 month ago


    Philadelphia, United States JPMorgan Chase & Co. Full time

    You are a production fast-paced environment enthusiast. You have found the right team! As a Fraud Manager I in Instamed is primarily responsible for logging and tracking payment security and customer related tasks/requests. In addition, the Analyst will be supporting a wide variety of activities in support of our ongoing payment security projects such as...


  • Philadelphia, United States AMN Healthcare Full time

    Critical radiology coverage for service needed OR, ORTHO, ED, etc Performs and/or assists with various types of radiologic procedures, following protocols established by the radiologists. Prepares, maintains, and operates radiographic equipment in a safe and responsible manner. Follows appropriate radiation safety guidelines. Produces quality radiographs for...


  • Philadelphia, United States AMN Healthcare Full time

    Critical radiology coverage for service needed OR, ORTHO, ED, etc Performs and/or assists with various types of radiologic procedures, following protocols established by the radiologists. Prepares, maintains, and operates radiographic equipment in a safe and responsible manner. Follows appropriate radiation safety guidelines. Produces quality radiographs for...


  • Philadelphia, United States Jefferson - Philadelphia, PA Full time

    54065E Primary Function: Interviews patients to arrange methods of payment or extension of credit, notes decision in patient's charts. Monitors monthly payments/collections, submits pre-authorizations, insurance claims, and monitors payments and accounts receivable. Registers inpatient consults. Pre-visit registration for copay collections and daily deposit...


  • Philadelphia, United States Acadia Healthcare Inc. Full time

    Responsible for verification and interpretation of insurance benefits and establishing financial arrangements with guarantor/patient. Estimate patient out-of-pocket and make financial arrangements with guarantor/patient. Post payment and follow up with claims. Prepare and review all billing forms to ensure accuracy and completeness for claims submission to...


  • Philadelphia, United States Atria Consulting Full time

    We seek a skilled Compensation Analyst to oversee physician compensation, ensuring compliance with contractual agreements and organizational policies. The Compensation Analyst will play a vital role in maintaining accurate compensation records, identifying discrepancies, and supporting the implementation of compensation programs to attract and retain top...