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Medical Support Assistant
4 months ago
**Duties**:
- Provide clerical/administrative and automation support for FAP using multiple computer systems and technologies and Family Advocacy System of Records (FASOR) to produce a wide variety of documents.
- Operate a personal computer to input, store, retrieve and manipulate data and create graphics as well as to complete required training.
- Manage active and inactive files and records reflecting status of assigned suspense actions; report and follow up on late suspense, providing courtesy reminders as needed; maintains related statistical data and prepares monthly reports.
**Requirements**:
**Conditions of Employment**:
- You will be required to provide proof of U.S. Citizenship.
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- One year trial/probationary period may be required.
- A Personnel Security Investigation may be required
- This position has specific initial background investigation and periodic re-verification requirements since its duties require interaction with children and youth under the age of eighteen (18) years of age on a recurring basis.
- Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
- This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
- This position has a Temporary Duty (TDY) or business travel requirement less than 25% of the time.
**Qualifications**:
**Who May Apply: US Citizens**
- **Specialized Experience**: one year of specialized experience equivalent to the GS-06 grade level in the Federal service which includes: 1) Providing clerical/administrative and automation support using multiple computer systems and technologies, to include Microsoft Office (Word, Excel, Access, Outlook, Teams); 2) Performing record keeping and filing electronic and paper records in accordance with prescribed policies and guidance; 3) Preparing correspondence and/or reports ensuring correct grammar and format; 4) Providing customer service, answering phone calls, greeting patients and/or visitors and referring them to the appropriate channels.
- **Qualified Typist**: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
**Education**:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone-no substitution of education for experience is permitted.
**Additional information**:
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- You will be required to provide proof of U.S. Citizenship.
- One year trial/probationary period may be required.
- Direct deposit of pay is required.
- If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
- This is a(n) 53 - Medical Career Field position.
- Multiple positions may be filled from this announcement.
- Salary includes applicable locality pay or Local Market Supplement.
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
**How You Will Be Evaluated**:
You will be evaluated for this job based on how well you meet the qualifications above.
If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits
