Software Technician

2 weeks ago


Austin, United States AECOM Full time

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

**Job Description**:
Position Responsibilities

+ Provide status of tasks to Software lead during developer scrum.

+ Provide customer support for Lonestar system and assist users in troubleshooting issues concerning Lonestar software.

+ Provide customer support for the installation of Lonestar upgrades.

+ Provide software testing for bug fixes and code enhancements.

+ Create/maintain Tableau dashboards on demand from input provided by customer.

+ Attend monthly contract meeting with customer to provide input and present status on software fixes.

+ Participate in formal testing of major releases of the Lonestar software at the customer’s testing facility in Austin.

+ Coordinate with customer and assist with installation of monthly windows updates to customer’s servers.

**Qualifications**:
**Minimum Requirements**:
+ High School + 4 years of relevant experience or demonstrated equivalency of experience and/or education

+ Drug and Alcohol test required for this position

+ An MVR check will be conducted

**Preferred Qualifications**:
+ 5 years experience in work force

+ Lonestar Application Software - 2 yrs

+ Tableau Experience - 2 yrs

+ Jira Experience - 1 yr

+ Microsoft SQL Server - 1 yr

+ Visual Studio/C# - Windows Forms - 1 yr

+ ServiceNow - 1 yr

Additional Information

\#LI-EM1

Offered compensation will be based on location and individual qualifications. The expected range is $27.00/hour - $37.00/hour.

About AECOM

AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together - your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

**ReqID**: J10109132

**Business Line**: Transportation

**Business Group**: DCS

**Strategic Business Unit**: West

**Career Area**: Information Technology

**Work Location Model**: Remote



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