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Customer Service Representative

3 months ago

Houston, United States Tofurky Full time

We are looking for experienced and qualified customer service representatives (Remote) with over 1 years of experience. Ability to exhibit empathy for our customers who need emergency assistance. Being dedicated to delivering excellent customer service while working in a team environment. Primarily phone work in a call center atmosphere.

**Responsibilities**:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor

**Job Types**: Full-time, Part-time, Contract, Temporary, Internship

**Job Types**: Full-time, Part-time, Contract, Temporary

Pay: $17.77 - $21.40 per hour

Expected hours: 26 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home

Shift:

- 8 hour shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person

Ability to Commute:

- Houston, TX 77002 (preferred)

Work Location: In person