International Customer Service/accounts Receivable
2 weeks ago
Are you interested in working with international customers for a company that helps customers diagnose and cure diseases? USA Scientific sells laboratory supplies that help our customers focus on getting down to science. We seek a hard-working, motivated individual to join our team.
Job Summary:
As an International Customer Service/Accounts Receivable Specialist you will be responsible for working with our International Sales Manager to communicate with our international customers, enter orders, and process payments. This is a vital role within our organization, as you will play a key part in maintaining positive relationships with our international customers.
**Responsibilities**:
- Provide excellent customer service and sales support by responding to inquiries and resolving customer concerns promptly in both English and Spanish.
- Enter orders in our computer systems accurately and efficiently.
- Ensure we receive payment from international customers by preparing and processing invoices, credit memos, and account statements.
- Monitor international customer accounts for overdue payments and outstanding balances and communicate with international clients regarding payment discrepancies and resolve any billing issues.
- Collaborate with other departments as needed to ensure customer satisfaction.
**Requirements**:
- Excellent phone and office etiquette regarding verbal, written, and interpersonal skills in both English and Spanish.
- Familiarity with computer functions with Microsoft Office (MS Excel, Word, Outlook).
- Excellent attention to detail and accuracy in data entry.
- Strong analytical skills to identify discrepancies and resolve issues effectively.
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- High School diploma or equivalent.
We offer competitive compensation, comprehensive benefits package, including medical insurance, retirement plan, and paid time off.
Pay: $17.50 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Ability to Relocate:
- Ocala, FL 34474: Relocate before starting work (required)
Work Location: In person
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Ocala, United States USA Scientific, Inc. Full timeAre you interested in working with international customers for a company that helps customers diagnose and cure diseases? USA Scientific sells laboratory supplies that help our customers focus on getting down to science. We seek a hard-working, bilingual, motivated individual to join our team and will train you to succeed in this role. Job Summary: As an...
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