Customer Financial Specialist Associate

2 weeks ago

Danville, United States Geisinger Full time

**Job Summary**: This position is in a Call Center setting answering in bound phone calls and making outbound phone calls in a fast paced and dynamic environment. The position is responsible to hold engaging conversations with patients, anticipate questions, actively share information in patient friendly language, build a positive rapport and can handle problematic interactions. The specialist takes a global approach in resolving problems and actively looks for improvement opportunities for our patients.

**Job Duties**:

- Provides one-stop service for Geisinger patients by providing in-depth knowledge as well as being an advocate for any issues or concerns related to processes and functions.
- Validation of self-pay account status and insurance billing when necessary, and management of undeliverable patient statements while ensuring compliance with departmental policies, state and federal regulations as well as maintaining a positive patient experience.
- Works in conjunction with other areas within Revenue Management and Geisinger to ensure coordinated activities with respect to all revenue management needs and patient satisfaction.
- Works closely with various levels of staff, customers and management to assist in determining technical solutions to meet business needs.
- Educates patients on billing, insurance and regulatory issues of all complexity levels.
- Works in various billing systems to support the migration of new mergers and acquisitions.
- Maintain compliance with Federal and State Regulations as well as internal policies.
- Identifies areas were improvements can be made and takes the initiative to manage up recommendations diplomatically.
- Completes necessary assigned reports or projects and is held accountable for the tasks.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

**Position Details**:
**Internet requirements**:
***Employee required to have/supply: Cable modem, (high speed, only - No DSL or Wireless Cellular Service or Satellite Service) The minimum requirement is:

- 25 MBPS UP
- 75 MBPS DOWN
-

  • Health System Specialist Intern

    Found in: beBee S US - 3 weeks ago

    Danville, United States Department Of Veterans Affairs Full time

    Summary The Health System Specialist will be responsible for managing a short-term project over a ten (10) week period, June 2, 2024 - August 9, 2024 in support of the Midwest Consortium's Office of the Director. The Health System Specialist applies analytical and evaluative methods and...

  • Health System Specialist Intern

    Found in: beBee jobs US - 3 weeks ago

    Danville, Virginia, United States Department Of Veterans Affairs Full time

    Summary The Health System Specialist will be responsible for managing a short-term project over a ten (10) week period, June 2, August 9, 2024 in support of the Midwest Consortium's Office of the Director. The Health System Specialist applies analytical and evaluative methods and techniques for assessing the effectiveness, efficiency, and compliance of key...

  • Warehouse Associate

    2 weeks ago

    Danville, United States American Freight Furniture Full time

    ** Warehouse Associate** **Job Category****:** Merchandising **Requisition Number****:** WAREH006214 Showing 1 location **Job Details** **Description** The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup and delivery. This role ensures the proper...

  • Retail Sales Associate

    2 weeks ago

    Danville, United States American Freight Furniture Full time

    ** Retail Sales Associate** **Job Category****:** Sales **Requisition Number****:** RETAI006213 Showing 1 location **Job Details** **Description** The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving...

  • Supervisory Health System Specialist

    Found in: beBee jobs US - 2 weeks ago

    Danville, Virginia, United States Department Of Veterans Affairs Full time

    SummaryThe incumbent serves as a Supervisory Health System Specialist - Whole Health Program Manager. The Whole Health Program Manager is responsible for the overall planning, development, and coordination, of a comprehensive and complex Whole Health System.Duties The Whole Health Program Manager is responsible for the comprehensive development, planning...

  • Optical Sales Associate 22044

    2 weeks ago

    Danville, United States U.S .Vision Full time

    Job DescriptionJob DescriptionWe are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. What is a Sales Associate - What does he/she do? Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about...

  • Optical Sales Associate 22044

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Danville, United States US Vision Full time

    We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. What is a Sales Associate - What does he/she do? Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products and recommend the...

  • Optical Sales Associate 22044

    4 days ago

    Danville, United States U.S .Vision Full time

    Job DescriptionJob DescriptionWe are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. What is a Sales Associate - What does he/she do? Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about...

  • Esthetician Support Specialist

    Found in: Lensa US P 2 C2 - 3 weeks ago

    Danville, United States Face Reality Skincare Full time

    About Face Reality: Face Reality Skincare was created with one goal: to give people clear skin and confidence. With over 50 million people suffering from the physical and emotional toll of acne, we made it our mission to develop an effective way to achieve clear skin through adaptive, expert guidance by trained estheticians and premium formulas that use only...

  • Esthetician Support Specialist

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Danville, United States Facerealityskincare Full time

    **Esthetician Support Specialist** at Face Reality Skincare Danville, California, United States **About Face Reality:** Face Reality Skincare was created with one goal: to give people clear skin and confidence. With over 50 million people suffering from the physical and emotional toll of acne, we made it our mission to develop an effective way to achieve...

  • Patient Access Associate

    Found in: Resume Library US A2 - 2 weeks ago

    Danville, Illinois, United States OSF HealthCare Full time

    Overview: Expected pay for this position is $18.43 hour. Actual pay will be determined by experience, skills and internal equity.   This job is located in Danville,IL.   primarily 3rd shift (10p-6:30a) rotation into 2nds based on dept need. Every other weekend. Vacation rotation.  36 hours a week.     POSITION SUMMARY: The Patient Access...

  • Patient Access Associate

    Found in: Resume Library US A2 - 2 weeks ago

    Danville, Illinois, United States OSF HealthCare Full time

    Overview: Expected pay for this position is $18.43 hour. Actual pay will be determined by experience, skills and internal equity.   Primarily 2nd shift (2p-10:30p) rotation into 3rd shift based on dept need. Every other weekend. Vacation rotation. 16 hours a week   This job is located in Danville,IL.   POSITION SUMMARY: The Patient Access Associate...

  • Sales Manager

    4 days ago

    Danville, United States PR Financial Full time

    Searching for a position with a reputable company in which you can lead others and make a difference? We are looking for a successful leader to help grow a large Life/Health/Medicare agency in the Danville area! No insurance experience required! Our ideal candidate would have some if not all of the following characteristics:Track Record of success in life....

  • Patient Access Associate

    Found in: Resume Library US A2 - 1 week ago

    Danville, Illinois, United States OSF HealthCare Full time

    Overview: This is a PRN position which means that there are no set hours or shifts per week. As Needed.This position provides limited benefits.   Training would be on days for approximately 4 weeks- 8:00-4:30pm.   Expected pay for this position is $18.43/hour. Actual pay will be determined by experience, skills and internal equity.   This role will...

  • Clinical Assessment Specialist

    2 days ago

    Danville, United States Calm Source Full time

    Job descriptionCalm Source is seeking a qualified (Resident in Counseling or Licensed) full-time or part-time Clinical Assessment Specialists.Calm Source is the premier provider of community-based behavioral health services and addiction recovery treatment services (ARTS) in southwest Virginia. Calm Source is seeking dynamic, and dedicated individuals who...

  • Clinical Assessment Specialist

    16 hours ago

    Danville, United States Calm Source Full time

    Job DescriptionJob DescriptionSalary: $22- $27Job descriptionCalm Source is seeking a qualified (Resident in Counseling or Licensed) full-time or part-time Clinical Assessment Specialists.Calm Source is the premier provider of community-based behavioral health services and addiction recovery treatment services (ARTS) in southwest Virginia. Calm Source is...

  • Clinical Assessment Specialist

    2 weeks ago

    Danville, United States Calm Source Full time

    Job DescriptionJob DescriptionSalary: $22- $27Job descriptionCalm Source is seeking a qualified (Resident in Counseling or Licensed) full-time or part-time Clinical Assessment Specialists.Calm Source is the premier provider of community-based behavioral health services and addiction recovery treatment services (ARTS) in southwest Virginia. Calm Source is...

  • 70230-Customer Experience Coor

    Found in: Careerbuilder One Red US C2 - 3 weeks ago

    Danville, IL 61832, United States T.J. Maxx Full time

    T.J. Maxx - 3689 N Vermilion St 61832 [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach Associates on personalizing the customer experience while promoting loyalty programs; Ensure Associates execute tasks and daily activities;...

  • Optical Sales Associate 22044

    Found in: Resume Library US A2 - 3 weeks ago

    Danville, Illinois, United States U.S .Vision Full time

    We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. What is a Sales Associate - What does he/she do? Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products and recommend the...

  • Housekeeper Support Services Associate II

    1 week ago

    Danville, United States Hendricks Regional Health Guild, Inc. Full time

    *Scroll down for a testimonial of an associate working in Support Services.* ****Job Profile Summary:**** Provide a positive image of the hospital and medical centers and other hospital owned or managed facilities through maintaining and continually improving a clean, orderly, immaculate and safe work environment. Supports and serves the needs of all our...