Visitor Services Associate

2 weeks ago


Sacramento, United States The California Museum Full time

**Visitor Services Associate**

**Responsibilities**
- Provide exemplary customer service to Museum visitors and callers
- Use point of sale systems for admissions and Store sales
- Assist Education department with tour check-in and communicating with teachers and volunteers
- Provide accurate information about the Museum, its exhibits and events, and the surrounding area
- Promote Museum membership
- Assist visitors with general Museum reception and direct them appropriately
- Collect visitor data and feedback
- Assist with Store merchandise inventory
- Restock merchandise
- Maintain a clean and neat Store appearance and assist with keeping museum lobby tidy
- Open and close the store as scheduled
- Assist with merchandise receiving
- Other duties as assigned

**Skills, Knowledge and Abilities**
- Excellent cash handling skills
- Exemplary customer service and communication skills
- Ability to effectively manage in an environment that can be fast-paced
- Must be able to lift 20 pounds and stand for extended periods of time
- Must be available to work weekends
- Bilingual English/Spanish a plus

**Minimum Qualifications**
- High school graduate
- One year retail sales and guest service experience
- Proof of COVID-19 vaccination or an approved medical or religious exemption

**Position**

Part time, non-exempt, reports to Visitor Services Manager. Must be available to work 10 - 20 hours per week between the hours of 9:30 a.m.5:15 p.m. Tue-Sat and Sun 11:30 a.m.5:15 p.m. Flexibility to work occasional evenings required. Starting hourly wage $16.00.

**To apply**

Please send cover letter and resume in one Adobe Acrobat PDF file to jobs [at] californiamuseum.org. No phone calls, please.

The California Museum is dedicated to diversity, inclusion, accessibility and equity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sexual orientation, gender identity, national origin, ability/disability status, protected veteran status, or any other characteristic protected by law.

Work Remotely
- No

**Job Type**: Part-time

Pay: $16.00 per hour

Expected hours: 10 - 20 per week

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person


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