Patient Care Coordinator
4 weeks ago
**Position Summary**:Primarily responsible coordination of all new patient in-coming referrals. Answers phones and schedules new patient appointments.
Supervisor: Patient Scheduling Lead
**Primary Responsibilities**:
- Responsible for creating charts for new patient referrals. Includes sorting,prioritizing, and organizing new referral requests.
- Creating a new patient chart in our electronic medical records (EMR)
- Enter insurance information into the patient chart and scan necessary documents to add to the chart
- Responsible for sending out all new patient documents and portal enrollments for new patients.
- Responsible for back-up responsibilities of the support team; check-in, check-out, incoming calls if needed.
**General**:
- Maintains strict confidentiality.
- Presents a polite and courteous manner to the patients at all times, and be willing to meet the patient’s needs.
- Participate in compliance of OSHA/HIPPA/OIG regulations.
- Other duties as assigned.
- Normal hours-see schedule, one-half hour lunch
**Job Requirements**:
- High school education or G.E.D. equivalent. Completion of two-year course for a Medical Assistant at the junior college level would be an advantage.
- Possess a knowledge of modern office procedures and office equipment, and medical terminology.
- Typing ability must be at least 60 wpm
Schedule:
- Monday to Friday
Work setting:
- In-person
**Experience**:
- Customer service: 1 year (preferred)
Ability to Relocate:
- South Portland, ME: Relocate before starting work (preferred)
Work Location: In person
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