Patient Care Coordinator

4 weeks ago

Portland, United States Sonova Full time

Who we are
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy lifes unforgettable moments.
We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.
If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.
Join Sonova. Create sense.

Portland (ME), United States

Patient Care Coordinator - Portland, ME

True North Hearing Centers, part of Alpaca Audiology
Location: Portland, ME
2401 Congress Street, Portland, ME 04102

Currently pays: $19.00-20.00 an hour + Sales Incentive Program
Hours: Monday-Friday 8:30am-5:00pm

Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?

A day in the life of a Patient Care Coordinator involves:

Providing exceptional customer service in person, over the phone and by email

Scheduling appointments and organizing files for the clinics Hearing Care Professionals

Managing and maintaining client accounts while building relationships

Working with insurance companies to ensure successful private & third-party billing

Assist with cleanings and minor in-clinic device repairs - dont worry, training provided

What you get in return:

Medical, Dental & Vision Coverage

401K with a Company Match

Legal Shield and Identity Theft Protection

FREE hearing aids to all employees and discounts for qualified family members

8 paid holidays and 1 floating holiday annually

Eligible for monthly bonus

Growth and development opportunities

Wed love to hear from you if:

You possess strong communication and customer service skills

You enjoy making outbound calls to ensure our patients stay on their hearing journey

Your aligned with our value of helping others

You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

Dont think you meet the criteria?

If youre willing to go all in and learn, wed still love to hear from you

Apply today, we look forward to reviewing your application

Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidates ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Pay: $19.00 - $20.00 per hour

Schedule:
8 hour shift
Day shift
Monday to Friday
No nights
No weekends

Work Location: In person

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