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Assistant Operations Manager

3 months ago

Baytown, United States FreezPak Logistics Full time

**Job Title: Assistant Operations Manager**

**Company Overview**: FreezPak Logistics is a premier provider of cold storage and logistics solutions, committed to excellence in warehousing, distribution, and management of perishable goods. Our mission is to maintain the highest standards of service, safety, and efficiency for our clients. We are seeking a dedicated and detail-oriented Assistant Operations Manager to support our operations and help drive our success.

**Key Responsibilities**:

- ** Operational Support**:

- Assist the Operations Manager in overseeing the daily operations of the cold storage facility.
- Help develop and implement operational policies and procedures to improve productivity and service quality.
- Monitor key performance indicators (KPIs) and assist in tracking operational performance.
- ** Team Coordination**:

- Support the training and supervision of warehouse and logistics personnel.
- Help manage shift schedules to ensure adequate staffing levels.
- Assist in conducting performance evaluations and providing feedback to team members.
- ** Inventory Control**:

- Aid in overseeing inventory control processes to ensure accurate and timely tracking of goods.
- Assist with implementing best practices for inventory management, including FIFO and LIFO methodologies.
- Support regular audits and cycle counts to maintain inventory accuracy.
- ** Safety and Compliance**:

- Assist in ensuring compliance with health, safety, and environmental regulations.
- Help develop and enforce safety protocols to minimize workplace accidents and injuries.
- Support the maintenance of cold chain integrity and proper storage conditions.
- ** Customer Service**:

- Assist in maintaining strong relationships with clients and addressing any issues or concerns promptly.
- Help ensure timely and accurate fulfillment of customer orders.
- Support initiatives to improve customer satisfaction.
- ** Continuous Improvement**:

- Identify and recommend process improvements to enhance operational efficiency and reduce costs.
- Stay informed about industry trends and advancements in cold storage and logistics technologies.
- Support initiatives to upgrade systems, equipment, and processes as needed.

**Qualifications**:

- Bachelor's degree in logistics, supply chain management, business administration, or a related field.
- Minimum of 3 years of experience in logistics or warehouse operations, preferably in cold storage.
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Knowledge of warehouse management systems (WMS) and inventory control processes.
- Understanding of health, safety, and environmental regulations in a warehouse setting.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- The chance to be part of a leading company in the cold storage and logistics industry.

FreezPak Logistics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.