Director, Human Resources

1 month ago

San Jose, United States Sureify Labs, Inc. Full time

At Sureify, our mission is to modernize the life insurance and annuity industry by helping carriers acquire, service, and engage their customers through any distribution channel. Our products empower life insurance carriers, agents, employees, and customers to have the digital experiences employees and consumers have come to expect in the rapidly advancing tech climate. We are a remote-first company with a team who enjoys working with and supporting each other, and having fun Note this specific role is hybrid and would be expected to be in-office 1 to 2x per week.

As the Director, Human Resources, you will oversee US Human Resources and collaborate globally with other Business Leaders. You will partner with the CFO, President, Chief of Staff and Department Leaders to support strategic objectives and the organizational structure as the company continues to scale. You will manage the Administrative Ops Specialist, all Human Resource providers and PEO procedures.

**Benefits**:
- Collaborate with Executive Leadership for Benefit plan design and cost management- Oversee Annual Open Enrollment process- Serve as the point of contact for employee Benefit related questions

**Compensation**:
- Review and approve all changes to semi-monthly payroll (or special payrolls)- Partnered with Director of Accounting for sign off-
- Work with Management to define, direct and coordinate Compensation Plan design and implementation- Establish best pay practices and compensation structure for equal pay across the company and aligned to the job market-
- Utilize 3rd party software to set job code and pay ranges along side management-
- Analyze job details and employee status to meet FLSA rules for exempt vs. non-exempt-
- Assist CFO with Stock related employee questions or concerns

**Human Resource Compliance and Reporting**:
- Own and report all headcount metrics, coordinated with our Finance team; serve as the primary contact with the HR function at our Hyderabad, India office- Ensure all legally required reporting is completed and submitted to appropriate agencies (i.e. EDD, DOL, USCIS)- Update policies and Employee Handbook for a remote workforce environment- Manage all company immigration cases and collaborate with external Immigration Attorney- Reduce company risk for employee related issues by partnering with Managers and following best practices. Seek legal advice from external counsel as needed- Review all employee terminations prior to action and ensure required termination notices are provided to the affected person

**Employee Relations**:
- Work closely with managers and employees to improve work relationships, build morale and increase productivity and retention- In partnership with Executive Leadership and the company’s culture team, look for ways to improve/maintain company culture and address threats- Serve on the US company culture committee- Manage all employee related job changes including Promotion, Termination and Leave of Absence

**Talent Management**:
- Own recruiting process for US-based hiring, leveraging our applicant tracking system- Actively manage the selection process and utilize Talent Management software- Partner and support managers on employee development goals and training

**Performance Management**:
- Own and improve the process and software relating to Performance Management- Educate, coach and partner with Managers to ensure employees have a clear understanding of their job responsibilities and are provided continual feedback to learn and grow- Guide Managers on the creation of employee Performance Improvement Plans (PIP) when needed to assist employees with improving their performance

Title**:Director, Human Resources**

Direct Report**:CFO**

Indirect Report**:President, Chief of Staff**

Manages**:Administrative Ops Specialist**

Location**:Hybrid for Bay Area (1 or 2 days/week in office)

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