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Site Manager

4 months ago

Wilmington, United States G Fedale General Contractors Full time

**Site Manager**

Are you interested in working more than just a roofing and siding company? G Fedale is a trusted partner dedicated to excellence in every aspect of our work. We are the one of the fastest growing roofing and siding companies in the tri-state area. Repeated voted as top work places in Delaware. With a legacy spanning 18 years, we have established ourselves as a leader in the industry, serving residential and commercial clients with top-quality craftsmanship, exceptional customer service and unwavering integrity.

**Summary**:
The Site Manager’s main responsibility is building and sustaining positive relationships with our subcontractors and customers while ensuring exceptional craftsmanship and service on all projects from start-up to completion. He or she is on the go all day every day, starting and checking in on jobs, assisting crews as needed, paying close attention to project details and craftsmanship, and continually communicating with Customers, Crews, and the Senior PM. The Field Manager also completes all final inspections for his or her jobs, receives helpful feedback from our customers and asks for positive reviews and referrals. It is the Site Manager’s responsibility to close out all jobs in a timely manner. This individual enjoys meeting new people, building relationships, supporting others, and problem-solving. He or she is a self-motivated, field-knowledgeable, trustworthy, caring person who connects well with others and handles conflict well.

**Essential Duties and Responsibilities**:

- Accompanies the Project Manager on visits to project sites. Contacts homeowners with approved contracts, schedules visits, and communicates with customers on schedule changes.
- Assists the Project Manager to develop project specifications ("specs"). Visits project sites, confirms measurements and materials provided by the Estimator, identifies issues that might affect the successful completion of the project, and clarifies any identified issues with the homeowner.
- Assists Project Manager in reconciling pre-project and post-project margins. Analyzes the difference between the pre
- and post-project margins and discussed that with the VP Residential Production weekly. Identifies opportunities for improvement and creates/implements strategies to capture them.
- Provides feedback to the Sales, Marketing, and Production Departments. Provides feedback to other departments on potential revenue opportunities or improvements that could help the Company grow.
- Seeks to improve productivity and results on a daily basis.
- Follows all Company safety rules and operating procedures, practices and guidelines.
- Completes other tasks as assigned by Management.
- Thoroughly reviews all projects the day before start-up.
- Calls crew the day before start-up (if needed) to communicate important info, especially if Site Manager will be late the next morning.
- Confirms always has shirts for crews, yard signs, and a small stock of materials (Quad Max, Blackjack, White Trim Coil, Pipe Collars, Rain Collars, Ridge Vent, etc.) on hand.
- Arrives at first start-up no later than 7am.
- Puts G. Fedale sign in the front yard where it can be easily seen.
- Connects with the homeowner(s), builds rapport, re-sets expectations, answers questions, gives contact info, and puts homeowner(s) at ease
- Collects 2nd payments. Calls PM if there is an issue.
- Introduces the crew leader to the homeowner(s)
- Goes over job details and special notes with the crew, including where the dumpster and materials should go.
- Lets the homeowner know when he is leaving and reviews any last details.
- Drives to 2nd start up (if there is one) by 8am. (Always informs the customer the day before if he will arrive to a start up after a crew starts working. Puts customer(s) at ease by letting them know he has gone over the project details with the crew and they know what to do.)
- Repeat steps from 1st start-up.
- After initial start-ups, Site Manager prioritizes what order he plans to visit ongoing projects. (Keeping in mind customer needs, the present situation/ climate of a job, needed materials and/ or onsite assistance, distance/ location, what crew is onsite, etc.)
- Contacts all crews to get plywood counts and other additional work covered in the replacement clause the day the additional work is done. Communicates in writing any extras to the CUSTOMER and Project Manager by 2 pm the day the extra work is done.
- Contacts all crews to determine which projects will be finished by end of the day.
- Puts in dumpster removal and/ or swap requests (Texts Trash Company Rep and Project Manager the customer’s last name and address) by 2 pm for all jobs that are finishing up that day.
- Reaches out to Project Scheduler (via sign-on chain) when the next phase of a project needs to be scheduled. (this needs to be done with foresight so we reduce the lag between phases)**
- Completes final inspections on all projects the day after completi