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Security Site Manager

2 months ago

Wilmington, Delaware, United States Allied Universal® Full time
Job Description

Overview

Allied Universal, a leading security and facility services company, offers rewarding careers that provide a sense of purpose. As a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that reflects in our communities and customers we serve.

Job Summary

We are seeking a highly skilled Security Site Supervisor to supervise and coordinate the delivery of quality services to an assigned customer. The successful candidate will act as a liaison between customers, Operation Managers, and security officers, ensuring seamless communication and effective service delivery.

Key Responsibilities

  • Supervise site staff and provide coaching, recognition, and discipline within approved empowerment range.
  • Act as a liaison between customers, Operation Managers, and security officers to ensure effective communication and service delivery.
  • Enforce Contract Standards and administer site safety programs outlining site-specific hazards for security officers.
  • Capably utilize scheduling and billing software to produce reports that require interpretation and action for effective business management.
  • Display exceptional customer service and communication skills to handle crisis situations at the client site, calmly and efficiently.
  • Work in various environments, including cold weather, rain/snow, or heat, and occasionally lift or carry up to 40 pounds.

Requirements

  • Be at least 21 years of age with a high school diploma or equivalent.
  • Possess effective written and oral communication and interpersonal skills to deal with all levels of personnel and the general public in a professional and effective manner.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.
  • Display exceptional customer service and communication skills.
  • Have intermediate computer skills to operate innovative, wireless technology at client-specific sites.

What We Offer

  • Medical, dental, and vision coverage.
  • Life insurance.
  • Retirement plan.
  • Employee assistance programs.
  • Company discounts.
  • Perks.

Equal Employment Opportunity

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or relationship/association with a protected veteran.