![Hampton Inn and Suites Vineland NJ](https://media.trabajo.org/img/noimg.jpg)
Front Desk Agent
3 weeks ago
### Job Overview:
We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for hospitality, we would love to hear from you.
## Duties:
- Greet guests with a warm and welcoming demeanor
- Check guests in and out of the hotel efficiently and accurately
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform job duties as needed
## Requirements:
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent interpersonal and communication skills
- Proficient in using phone systems and other office equipment
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Knowledge of hotel management software is a plus
- skills (multilingual) are highly desirable
**Job Type**: Part-time
Expected hours: 10 - 20 per week
**Benefits**:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Evenings as needed
- Evening shift
- Holidays
- Weekends as needed
Work setting:
- In-person
Shift availability:
- Night Shift (required)
- Day Shift (required)
Ability to Relocate:
- Vineland, NJ 08360: Relocate before starting work (required)
Work Location: In person
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