Dental Front Desk Receptionist

1 month ago


Sugar Land, United States Bonnie B. Savoy DDS Full time

Job Summary:
We are seeking a reliable and friendly Dental Front Desk to join our team. As a Front Desk Coordinator, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience for all. Your role will involve administrative tasks, managing phone systems, and assisting with patient services in a dental office setting. **You must have experience in working in a dental office previously.**

**Responsibilities**:

- Greet and welcome guests in a professional and courteous manner
- Answer phone calls and schedule appointments
- Schedule appointments and manage calendars
- Maintain accurate records of guest information and transactions
- Handle guest inquiries, requests, and complaints promptly and effectively
- Ensure the front desk area is clean, organized, and presentable at all times
- Adhere to all HIPAA regulations and maintain patient confidentiality
- Be able to very insurance (PPO ONLY)
- Collaborate with other staff members to ensure smooth operations

Able to know what to collect on co-pays & Accounts Balances

**Skills**:

- Previous experience in a front desk or administrative role is preferred
- Knowledge of medical terminology is a plus (for medical office positions)
- Familiarity with dental office procedures is a plus (for dental office positions)
- Excellent customer service skills with the ability to handle difficult situations professionally
- Strong communication skills, both verbal and written
- Proficient in using phone systems and handling multiple calls simultaneously
- Familiarity with Open Dental software is a plus (for dental office positions)
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in record keeping

This position offers competitive pay based on experience.

Pay: $15.00 - $20.00 per hour

Schedule:

- 8 hour shift
- Day shift

Ability to Relocate:

- Sugar Land, TX 77478: Relocate before starting work (required)

Work Location: In person



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