Industry Specialist

2 weeks ago

Gurnee, United States Luxor Workspaces Full time

At Luxor, we create an innovative and forward thinking culture that our employees love, and our products reflect this. As a manufacturer of innovative workspace product solutions that are sold to the commercial, educational, industrial and other end markets, we are constantly developing functional products that are value priced. Under our Stand Up Desk Store brand, we create workspace furniture solutions that nurture a healthy and collaborative work environment.

**GENERAL PURPOSE**:

- Concentrates on maintaining and growing assigned key accounts in conjunction with the National Account Manager and Business Development Representatives. The Industry Specialist assists with analysis, account planning, day to day account interactions, account maintenance and administrative work to help meet company profit and sales goals._
- The Industry Specialist may participate in webinars, phone conferences, and outbound sales related activities; Focusing on deepening the relationship with their assigned accounts and close large opportunities._

**ESSENTIAL DUTIES AND Responsibilities**:

- Work diligently to meet company profit and sales goals
- Support our distribution customers, offering top-notch customer service, quick turnaround, and long-term partnership
- Work with other sales team members to develop strategic marketing plans and ensure KPI’s are being met
- Maintain a thorough understanding of our product offering to better assist and upsell Luxor products
- Service, develop, and maintain customer information ensuring they have the latest materials, pricing, and company updates
- Manage customer contracts and rebate programs
- Provide direction to Sales Associates who help with administrative tasks

**OTHER DUTIES AND RESPONSIBILITIES**:

- Interaction with other departments including; purchasing, marketing, accounting, order entry
- Lead business reviews via teams and/or other online hosting sites
- Participate in department trainings and forecasting events
- Other duties as assigned

**SKILLS AND ABILITIES REQUIRED**:

- Strong written and verbal skills
- Highly organized
- Long-term planning
- Relationship building
- Competitive
- Data Analysis
- Team oriented

**EDUCATION AND EXPERIENCE REQUIRED**:

- 2-3 years minimum sales experience (servicing mass market retailers preferred)
- Bachelor’s Degree preferred or equivalent work experience

**Computer equipment and level of software requirements**:

- Intermediate Excel
- Outlook
- Experience and commitment to using CRM (Salesforce preferred)
- Experience using ERP systems (Sage preferred) to review customer and product data
- Experience using ERP systems (NetSuite preferred) to review customer and product data

**Specific Knowledge, licenses, certifications REQUIRED**:

- None

**SUPERVISORY RESPONSIBILITIES**:

- None

**TRAINING REQUIREMENTS**:

- None

**PHYSICAL DEMANDS**:

- Must be able to travel to tradeshows, customer and prospect locations occasionally

**PHYSICAL PROTECTIVE EQUIPMENT**:

- None

**WORK ENVIRONMENT**:

- Usual office working conditions

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other

job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the essential levels of knowledge, skills, or abilities.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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