Property Manager

4 weeks ago

Santa Clara, United States Charities Housing Full time

**POSITION**: Property Manager, The Veranda and Belovida Santa Clara Senior Housing, the Scattered Senior Housing properties (residential shared housing properties).

**BENEFITS**: Health, dental, vision, FSA, EAP, Life Insurance, LTD, Education Assistance, 401(k), paid Sick, Vacation, and Holidays.

Charities Housing’s mission is to develop, own and manage the highest quality affordable housing for extremely low and very low-income individuals, families, and those in our community with special needs. For nearly 30 years, through service-enhanced property management and structured resident involvement, Charities Housing has fostered and supported the highest standards of human dignity in our communities. The culture at Charities embraces a respectful, diverse, and empowered environment. We value a healthy work-life balance and encourage everyone to speak up and step up. Growth, mentorship, and training are priorities for our teammates. We like to think outside the box and keep our entrepreneurial spirit alive and strong as the company continues to grow. We believe in working hard, but also having fun along the way and celebrating our accomplishments.

**This position offers a 4% of annual salary sign-on bonus for new hires**

**SCOPE**: Manage and maintain 15 Senior Housing units at 3 various site locations throughout Santa Clara County (residential shared housing properties), The Veranda with 18 Senior housing studios, and Belovida Santa Clara 27 senior housing studios. Maintains property rentals by marketing and filling vacancies; preparing and enforcing leases; conducting house meetings, maintaining and securing premises in accordance with LIHTC policies and procedures, Santa Clara County Housing Authority mandates, Charities Housing regulations, jurisdictional partners and HUD funding requirements.

**SUPERVISION REQUIRED**:
Receives direct supervision from the Regional Manager and may receive direction from higher level positions. Provides general supervision to the Assistant Manager, Maintenance, Janitorial, and emergency contacts and may provide general supervision to lower-level positions.

**PREREQUISITES**:
Education: High school diploma or equivalent. BA degree is desirable. TCS (Tax Credit Specialist) Designation desired.
Experience: Must have prior property management experience with no less than two years at a Tax Credit property. A minimum of three years’ experience performing on-site property management and administrative duties as a Property Manager and/or Assistant Property Manager; or any equivalent combination of education, training, and experience. TCAC experience required.
Ability: Must show ability to keep records, demonstrate supervisor qualities, and enjoy working with others.
Attitude: Must be self-motivated, cooperative, personable, and empathetic to human needs.
Organization: Must be well organized and have the ability to prioritize sometimes conflicting duties and responsibilities, ability to multi-task, and deal with people and work in a fast-paced office environment.
Language: English/Spanish Bilingual a plus.

**ESSENTIAL JOB FUNCTIONS**:
The following duties are normal for this position but are not to be deemed all-encompassing. Other duties may be required and assigned.

**Operations**:

- Applies applicable rental rates in accordance with program guidelines and negotiates with the Housing Authority to ensure subsidies represent market changes.
- Maintains and administers waiting list. Shows units to prospective tenants, answers tenant selection process questions and provides applicants with necessary materials for leasing.
- Administers and reviews criminal/credit background checks on all applicants, handles the process in accordance with legal requirements and determines eligibility of each applicant.
- Conducts initial and annual recertification for The Veranda, Belovida Santa Clara, and the group of scattered senior homes.
- Maintains physical tenant files in compliance with the affordable housing programs applicable to the property.
- Maintains software systems, namely Yardi up to date.
- Submits weekly and monthly operations reports to Regional Manager and corporate staff and Director of Property Operations as requested or required.
- Conducts move in and move out inspections, prepares turnovers in a timely manner and documents all activity in tenant file, communicate with Housing Authority (PBV/HCV/VASH units only) and all other parties involved with notices to vacate and when units are vacated.
- Works with our designated attorney on unlawful detainers (evictions) when applicable after notifying and receiving approval from the Regional Manager.
- Investigates and resolves tenant complaints by enforcing the lease agreement and house rules.
- Documents lease violations and issues appropriate notice to tenants including but not limited to termination notices while always adhering to Fair Housing standards.
- Collects operational data, prepares reports for manageme

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