Operations and Training Assistant

2 weeks ago

Fairfax, United States Mezeh Mediterranean Grill Full time

Join our dynamic team, a leading chain of fast casual Mediterranean restaurants. We pride ourselves on delivering exceptional dining experiences with fresh, flavorful ingredients and a commitment to quality service. As we continue to expand, we are seeking a dedicated Operations Assistant to join our Headquarters team and support our operations department.
- **Responsibilities**:_
- Support the operations department in developing, updating, and documenting policies, procedures, and standards to ensure operational efficiency and consistency across all restaurants.
- Provide administrative support, including scheduling meetings, preparing reports, and maintaining records.
- Facilitate clear and timely communication with stores regarding operational updates and policy changes.
- Gather relevant information from stores to understand location-specific needs and challenges.
- Develop training materials and upload into LMS to facilitate consistent training practices.
- Conduct regular audits of timekeeping records and payroll to ensure accuracy and compliance.
- Collaborate with restaurant managers to address operational challenges and identify improvement opportunities.
- Support the onboarding process for new employees, including administrative tasks and training coordination.
- Assist in training new staff members on operational procedures and standards.

Please note that this list of responsibilities is not exhaustive, and the Operations Assistant may be required to undertake additional tasks and projects as assigned by the operations department or management. Adaptability and willingness to take on new challenges are essential attributes for success in this role.
- **Qualifications**:_
- Bachelor's degree in business, hospitality, education, Industrial engineering or a related field (preferred) or equivalent experience.
- Previous experience in a similar role
- Previous restaurant or hospitality experience (highly preferred)
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office suite (Word, PowerPoint) (required)
- Proficiency in excel is a plus.
- Tech-savvy individual with a curiosity for discovering efficiencies and exploring new tools to enhance training programs.
- Ability to work collaboratively in a fast-paced environment.

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Are you legally authorized to work in the United States?

**Education**:

- Associate (preferred)

**Experience**:

- Restaurant management: 1 year (preferred)

**Language**:

- Spanish (preferred)

Ability to Commute:

- Fairfax, VA 22033 (required)

Ability to Relocate:

- Fairfax, VA 22033: Relocate before starting work (required)

Work Location: In person

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