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Administrative Assistant I
3 weeks ago
Overview:
**What you can expect**
Find joy in serving others with IEHP We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an **authentic experience**
The Administrative Assistant I - Compliance is responsible for providing administrative support to the Director, Compliance & Risk Management. The Administrative Assistant I - Compliance is also responsible for working in partnership with the Compliance & Risk Management Teams to complete projects and coordinate the daily functions as they relate to the department operations. This position will demonstrate the ability to multi-task, identify, and prioritize all related functions while maintaining an open line of daily professional communication.
**Key Responsibilities**:
1. Perform a broad range of administrative duties to support the Director, Compliance & Risk Management and department, demonstrating initiative and sound judgment in handling sensitive and confidential information.
2. Exercise independent judgment and discretion in such tasks as scheduling appointments, receive and screen visitors and telephone calls. Rely on experience and judgment to plan and accomplish goals.
3. Maintain and control confidential files and records, prepare all required reports and correspondence.
4. Maintain appointment schedule, distribute all directed correspondence, and establish priorities with Director on a daily basis.
5. Develop and maintain the daily filing system, prepare, and maintain a filing log routinely and maintain an organized, accurate and current filing system.
6. Exercise considerable discretion and finesse in dealing with contacts to effectively carry out the internal and external relationship of the department.
7. Maintain a positive and professional attitude at all times, act as a model for others to emulate. Work with Team Members to organize joint projects and meetings as necessary.
8. Schedule and coordinate meetings including preparing sign in sheets, preparing agendas, reserving meeting rooms, meeting minutes, meeting handouts, and meeting records/documentation.
9. Maintain department inventory including placing office supply orders. Ensure orders are complete and accurate, including verifying materials received and reconciling discrepancies.
10. Receive and distribute departmental mail daily in a timely manner.
11. Responsible for the Team Member on-boarding process including ensuring necessary system access is obtained and coordinating any orientation activities as necessary.
12. Prepare and coordinate travel arrangements including travel requests, itineraries, expenditures, and reimbursement requests. Maintain itinerary tracker.
13. Act as department liaison to Facilities, Mailroom, and Helpdesk to coordinate and assist with support requests.
14. Maintain department attendance calendar and reporting attendance information as a daily operation. Generate attendance calendar reports as requested.
15. Any other duties as required to ensure Health Plan operations are successful.
Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.
Additional Benefits:
**Perks**
IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.
- CalPERS retirement
- 457(b) option with a contribution match
- Generous paid time off
- vacation, holidays, sick
- State of the art fitness center on-site
- Medical Insurance with Dental and Vision
- Paid life insurance for employees with additional options
- Short-term, and long-term disability options
- Pet care insurance
- Flexible Spending Account - Health Care/Childcare
- Wellness programs that promote a healthy work-life balance
- Career advancement opportunities and professional development
- Competitive salary with annual merit increase
- Team bonus opportunities
Qualifications:
**Education & Experience**
- Three (3) or more years of experience in an office environment, including proficient use of MS Word, Excel, and Outlook.
- Demonstrate superior interpersonal and administrative skills commensurate with years of experience.
- High School Diploma or GED required.
**Key Qualifications**
- Proficient knowledge of general office procedures and practices, office equipment, and capable of accurately maintaining records and filing system.
- Demonstrated proficiency in Microsoft Office including Word, Excel, Power Point, and Outlook, sufficient for use in all aspects of an office environment.
- Excellent interpersonal and communication skills. Strong organizational skills.
- Ability to manage multiple projects with competing deadlines and changing priorities.
- Ability to work independently with little direction. Ability to work well in a team environment.
- Maintain a positive and professional attitude at al
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