Follow Up

2 weeks ago

Phoenix, United States PHI Air Medical Full time

**Follow Up & Collections - Billing Specialist IV - Phoenix, AZ**

**Sign on Bonus up to $7,500**

Join Our Life-Saving Team in Phoenix, Arizona

Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our Patient Financial Services team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe.

As a Follow Up & Collections - Billing Specialist IV, you'll collaborate with some of the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.

**Who We Are**:
PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.

**Responsibilities Include**:

- Acts as a patient advocate to obtain additional information and support for claims processing or to discuss outstanding patient balance with options available for balance resolution.
- Analyze adverse billing, collections, and payer trends and report/present to management to include suggested solutions.
- Assist with special projects related to payer issues or overall collections shortfalls.
- Contact insurances in an assertive, consistent and knowledgeable manner in order to obtain timely payments. This includes escalation of issue to supervisors and/or grievance departments.
- Categorize and quantify payer payment issues for resolution and reporting to management.
- Demonstrate and maintain consistent customer focus in the face of adversity and change both internally and externally.
- Demonstrate the ability to contact insurances in a consistent and knowledgeable manner in order to obtain timely payments, this includes escalation of issue to supervisors.
- Demonstrates understanding of payer fee schedules, enrollment requirements along with PHI payer and facility contracts.
- Demonstrates, performs an understanding of insurance collections to include payment in full (negotiation) offers, overpayment reviews and approvals, next action on correspondence, insurance types, insurance classes, in compliance with PHI's billing policies and procedures.
- Draft correspondence to patients and payers including 1st level appeals for technical denials, and identify accounts to refer to Appeals Department for escalation.
- Handle patient calls in support of collections activities to include financial review for charity program, payment plans, negotiation of discounts and proper resolution of patient complaints.
- Must demonstrate positive teaming, effective cooperation in all communication within established team and throughout the entire PFS department.
- Organize and prioritize work to support production goals utilizing on-line tools and required systems and software.
- Participate in increasing responsibility through ongoing training and expansion of duties.
- Perform financial screening for payment in full (negotiation) offers, setting up payment plans and PHI's charity program in compliance with PHI's billing policies and procedures for appropriate next required action.
- Perform in-depth account review such as skip tracing, correspondence research, secondary claims billing, payment review, contractual adjustments and modify insurances/demographic information in compliance with PHI's billing policies and procedures for appropriate next required action.
- Perform, identify, collect and confirm insurance coverage to include obtaining prior authorization, third party liability and coordinator of benefits.
- Possess a good working knowledge of HCPCS, CPT, ICD-9, ICD10 codes, medical terminology and clinical documentation.
- Provide leadership and act as a resource for management to assist, train and provide support to the PFS Billing Staff
- Research, evaluate and communicate to the team, payer specific billing policies, guidelines and statutory regulations for insurance and collection follow-up.
- Respond, monitor and track claims and correspondence and prioritize work accordingly to maintain and meet productions standards.
- Review and evaluate any patient account for appropriate handling - regardless of age, status or payer.
- Review and

  • Follow Up

    2 weeks ago

    Phoenix, Arizona, United States PHI Air Medical Full time

    Follow Up & Collections - Billing Specialist IV - Phoenix, AZ - Sign on Bonus up to $7,500JOB SUMMARY Acts as a patient advocate to obtain additional information and support for claims processing or to discuss outstanding patient balance with options available for balance resolution. Analyze adverse billing, collections, and payer trends and report/present...

  • Insurance Follow-Up Specialist

    4 weeks ago

    Phoenix, United States Alpine Solutions Group Full time

    Our large healthcare client based out of Phoenix, AZ is seeking a Follow Up Insurance Collector to join their team as a full time employee. This person will prioritize and process a high volume of health insurance related matters. You will review and evaluate patient accounts for correct handling, speak with insurance payers daily, and perform data entry of...

  • Insurance Follow-Up Specialist

    3 months ago

    Phoenix, United States Alpine Solutions Group Full time

    Our large healthcare client based out of Phoenix, AZ is seeking a Follow Up Insurance Collector to join their team as a full time employee. This person will prioritize and process a high volume of health insurance related matters. You will review and evaluate patient accounts for correct handling, speak with insurance payers daily, and perform data entry of...

  • Insurance Follow-Up Specialist

    4 weeks ago

    Phoenix, United States Alpine Solutions Group Full time

    Our large healthcare client based out of Phoenix, AZ is seeking a Follow Up Insurance Collector to join their team as a full time employee. This person will prioritize and process a high volume of health insurance related matters. You will review and evaluate patient accounts for correct handling, speak with insurance payers daily, and perform data entry of...

  • Insurance Follow-Up Specialist

    2 months ago

    Phoenix, United States Alpine Solutions Group Full time

    Our large healthcare client based out of Phoenix, AZ is seeking a Follow Up Insurance Collector to join their team as a full time employee. This person will prioritize and process a high volume of health insurance related matters. You will review and evaluate patient accounts for correct handling, speak with insurance payers daily, and perform data entry of...

  • Insurance Follow-Up Specialist

    4 weeks ago

    Phoenix, United States Alpine Solutions Group Full time

    Our large healthcare client based out of Phoenix, AZ is seeking a Follow Up Insurance Collector to join their team as a full time employee. This person will prioritize and process a high volume of health insurance related matters. You will review and evaluate patient accounts for correct handling, speak with insurance payers daily, and perform data entry of...

  • Insurance Follow-up Specialist

    4 weeks ago

    Phoenix, United States GetixHealth Full time

    Schedule:Monday - Friday Shift can be a consistent 8 hour shift between the hours of 5:00am to 5:00pm local time Compensation:$18 - $20/hr based on experience; Quarterly Bonus Eligible Principal ResponsibilitiesFollow-up with Out-of-State Medicaid billed claims regarding claim status and resolution of payments in a timely manner. Thoroughly review all notes...

  • Medical Billing Specialist Iv

    3 weeks ago

    Phoenix, United States PHI Air Medical Full time

    **Medical Billing Specialist IV - Follow Up & Collections - Phoenix, AZ - Sign on Bonus up to $7,500** **Position Overview** Under the direction and supervision of the Team Operational Coordinator (TOC), the Follow Up & Collections III position performs all collection tasks as assigned utilizing collection processes with a high level of knowledge, skills,...

  • Insurance Follow-up Specialist

    4 weeks ago

    Phoenix, United States GetixHealth Full time

    Schedule:Monday - FridayShift can be a consistent 8 hour shift between the hours of 5:00am to 5:00pm local timeCompensation:$18 - $20/hr based on experience; Quarterly Bonus EligiblePrincipal ResponsibilitiesFollow-up with Out-of-State Medicaid billed claims regarding claim status and resolution of payments in a timely manner.Thoroughly review all notes in...

  • Follow Up

    1 week ago

    Phoenix, United States PHI Air Medical Full time

    **Follow Up & Collections - Billing Specialist IV - Phoenix, AZ - Sign on Bonus up to $7,500** **JOB SUMMARY** - Acts as a patient advocate to obtain additional information and support for claims processing or to discuss outstanding patient balance with options available for balance resolution. - Analyze adverse billing, collections, and payer trends and...

  • Insurance Follow-up Specialist

    2 weeks ago

    Phoenix, Arizona, United States GetixHealth Full time

    Schedule:Monday FridayShift can be a consistent 8 hour shift between the hours of 5:00am to 5:00pm local timeCompensation:$18 $20/hr based on experience; Quarterly Bonus EligiblePrincipal ResponsibilitiesFollow up with Out of State Medicaid billed claims regarding claim status and resolution of payments in a timely manner.Thoroughly review all notes in...

  • Claims Follow Up Patient Financial Services

    7 days ago

    Phoenix, United States Banner Health Full time

    **Primary City/State**: Arizona, Arizona **Department Name**: Acute Billing & Follow Up-Corp **Work Shift**: Day **Job Category**: Revenue Cycle You will work in a Patient Financial Services (PFS) Department responsible for the timely and accurate billing and collections of revenue based on CMS guidelines, payer contracts and federal regulations. Our...

  • Follow Up

    3 weeks ago

    Phoenix, United States PHI Air Medical Full time

    **JOB SUMMARY** - Acts as a patient advocate to obtain additional information and support for claims processing or to discuss outstanding patient balance with options available for balance resolution. - Analyze adverse billing, collections, and payer trends and report/present to management to include suggested solutions. - Assist with special projects...

  • Complex Follow Up Patient Financial Services

    2 weeks ago

    Phoenix, United States Banner Health Full time

    **Primary City/State**: Arizona, Arizona **Department Name**: Amb Billing & Follow Up **Work Shift**: Day **Job Category**: Revenue Cycle A rewarding career that fits your life. As an employer of the future, we are proud to offer our team members many career and lifestyle choices including remote work options. If you’re looking to leverage your...

  • Medical Biller/insurance Follow Up

    1 week ago

    Phoenix, United States The CORE Institute | HOPCo Full time

    **Benefits**: - $18-$21 - Competitive Health & Welfare Benefits - Monthly $43 stipend to use toward ancillary benefits - HSA with qualifying HDHP plans with company match - 401k plan after 6 months of service with company match (Part-time employees included) - Employee Assistance Program that is available 24/7 to provide support - Employee Appreciation...

  • Medical Biller/Insurance follow up

    1 week ago

    Phoenix, United States Center for Orthopedic and Research Excel Full time

    Job DescriptionJob DescriptionBenefits: $18-$21Competitive Health & Welfare BenefitsMonthly $43 stipend to use toward ancillary benefitsHSA with qualifying HDHP plans with company match401k plan after 6 months of service with company match (Part-time employees included)Employee Assistance Program that is available 24/7 to provide supportEmployee Appreciation...

  • Medical Biller/Insurance follow up

    2 days ago

    Phoenix, United States Center for Orthopedic and Research Excel Full time

    Job DescriptionJob DescriptionBenefits: $18-$21Competitive Health & Welfare BenefitsMonthly $43 stipend to use toward ancillary benefitsHSA with qualifying HDHP plans with company match401k plan after 6 months of service with company match (Part-time employees included)Employee Assistance Program that is available 24/7 to provide supportEmployee Appreciation...

  • Start-up Technician I

    1 month ago

    Phoenix, United States Modigent Full time

    TITLE: Start-up Technician I The Start-up & Warranty Service Technician I must be able to continually enforce safety to the highest standards. Must be able to work in extreme heat conditions. Must be able to work out of town and weekends. Integrity will be highly sought after. **Position Summary**: - Read voltage - Take amp draws - Align and tension...

  • Start-Up Technician I

    2 months ago

    Phoenix, United States Pueblo Mechanical Full time

    TITLE: Start-up Technician I The Start-up & Warranty Service Technician I must be able to continually enforce safety to the highest standards. Must be able to work in extreme heat conditions. Must be able to work out of town and weekends. Integrity will be highly sought after. Position Summary: * Read voltage * Take amp draws * Align and tension belts *...

  • Banquet Set Up

    1 month ago

    Phoenix, United States Marriott International Full time

    Additional Information Event Setup and Breakdown, Full-time, Pay: $15.00/hour, Free Meals, Travel Benefits Job Number 24085889 Job Category Food and Beverage & Culinary Location Sheraton Grand at Wild Horse Pass, 5594 W Wild Horse Pass Blvd, Chandler, Arizona, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type...