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Insurance Follow-Up Specialist
4 months ago
Our large healthcare client based out of Phoenix, AZ is seeking a Follow Up Insurance Collector to join their team as a full time employee. This person will prioritize and process a high volume of health insurance related matters. You will review and evaluate patient accounts for correct handling, speak with insurance payers daily, and perform data entry of all incoming correspondence. It is important that all candidates are able to demonstrate and maintain consistent customer focus in the face of adversity and change. Apply below if you're looking for a full-time and flexible opportunity within the healthcare field with opportunities for growth
MUST:
- 1+ years of healthcare insurance experience
- Experience in something similar to: medical billing, claims, collections, AR, AP (within medical)
- Great communication
- Proven negotiation skills
- Experience getting on the phone with insurance payers
- High school diploma
- Ability to type 40 wpm and use the 10 key by touch
DAY-TO-DAY:
- Contact patients, facilities, and guarantors to get additional information required for insurance processing.
- Review and evaluate patient accounts for appropriate handling in response to correspondence or phone calls.
- Mail outgoing claims, invoices and letters.
- Perform insurance verification and request patient demographics from facilities in support of pre-billing.
- Performs collection activities including patient calls to inform patients of balances, setting up payment plans, etc.
