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Collections Agent

4 months ago


Houston, United States AmeriCasa Solutions LLC Full time

AmeriCasa, we have the largest inventory of new and used manufactured homes in Greater Houston, we are looking for a new Collection Agent; should be tenacious, highly motivated and comfortable going door to door to collect the payment, must be firm and have the ability to maintain professionalism at all times.

**Role : Collections Agent** **(Bilingual)**

**Job Duties and Responsibilities**:

- Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process
- Identify accounts with overdue payments and find solutions to help bring their loan to a current status
- Maintain daily, weekly, and monthly collection and metric goals
- Inbound/Outbound calls with clients to resolve debts owed
- All in compliance with collections policies and procedures

**Preferred Skills, Knowledge and Abilities**:

- 1-2 years of direct experience in **credit and collections**; negotiation and persuasion tools
- Bilignual (english/ spanish)
- Excellent verbal and written communication skills
- Prior telemarketing experience (with financial products preferred)
- Self-motivated and extremely goal-oriented
- Professional presence

**Job Type**: Contract

Schedule:

- 8 hour shift

**Experience**:

- Microsoft Excel: 1 year (preferred)
- Customer service: 1 year (preferred)

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Weekly day range:

- Monday to Friday

**Experience**:

- Collections: 1 year (preferred)

**Language**:

- Spanish and English (required)

Willingness to travel:

- 100% (required)

Work Location: On the road